Copper10-8

Yes, agreed, it wasn't necessary, just a feeble attempt to inject some humor which I apparently miserably failed with in your case! I also should have referred to "engines", which is the term the OP used, instead of engine room. There are no, zilch, nada, cabins and/or any other living spaces underneath the engines on modern cruise ships! Have a great one!

Never said or inferred you were belittling the OP! Just hooked in to your quote. Cabin stewards are some of the busiest crew members on turnaround/embarkation day and guest luggage is delivered to cabins, at times until after the ship pulls off the dock and sails, but fer sure until All Aboard time. A HK supervisor, i.e, a cabin inspector should have been sent up to that "old" cabin to verify the luggage was not there but, eve then, those pieces could still have been "in transit"

Just one and a half cents on this; Someone on Koningsdam dropped the ball on the OP's luggage being misdelivered to their "old" cabin. When a guest cabin is changed, be it due to an upgrade, a cabin temporarily inhabitable due to, say a broken water pipe, or for whatever reason, and that change occurs prior to that particular guest's luggage arriving onboard, which seems to have been the case here, that particular luggage is flagged in the system. Based on that "hot tip", it is supposed to be set aside inside the terminal/on the pier during the luggage "boarding" process by the stevedores, and/or inside the ship's A-Deck Marshaling Area by a HK supervisor, and either a new tag(s) with the new cabin# is stapled to/over the old tag, and/or the old tag's cabin# is stricken though with a marker, replaced by the new cabin#, and brought to that new cabin by Housekeeping staff. That didn't happen in this case! An oversight! Secondly, the interaction between the OP and Guest Relations staff at the Front Office could have/should have been more professional. Now, if the OP and her DH approached the Front Office prior to All Aboard time when guest luggage is/was still being hauled onboard, and some of that luggage, as most of us know, is taken to the infamous "Sin Bin" aka "Naughty Room" for secondary inspection by security, I can see where GR staff did not have all the options available to them. Having said that, at a minimum, someone from HK, i.e. a cabin inspector (and yes, those hard workers are very busy on turnaround day) should have been dispatched to the OP's cabin to physically check and eyeball if the OP's luggage had arrived inside said cabin (or in the corridor outside) because those valises were still adorned with the old luggage tags. If that was the case, as later on was confirmed by the OP's DH in cooperation with the "new" guests of that cabin, some ill will could have perhaps been alleviated. I wasn't there! K-dam's Guest Relations could have been very busy on embarkation day with very long lines in front, something that is not unusual on that particular day! Regardless, an opportunity lost by K-dam's GR staff resulting in added aggravation by the OP and her DH OH yeah, and has already been stated, the spaces "below the engine room" are uninhabitable! As a matter of fact, there are no living spaces whatsoever, not even a brig for dress code violators 🤪, underneath the engine room! It's not very comfortable down there, hot and noisy being a good description, but you can, at times, get a nice look at aquatic, anamniotic, gill-bearing vertebrae with swimming fins and a hard skull, but lacking limbs with digits, from below the ship's waterline 😆

Just an FYI Bruce; only the room stewards assigned to a particular block of cabins have master keys that will allow them access to the guest cabins in that block. The HK staff that transports all incoming guest luggage from the A-Deck Marshaling area (where all luggage comes onboard in metal collapsible cages on embarkation day) do not have those master keys. Their job is to transport incoming luggage from A-Deck to the different passenger decks via hand dolly's and reserved guest elevators. On those passenger decks, the assigned room stewards take over. The only other crew with master keys to guest cabins are HK cabin inspectors/supervisors and manager and the security officer. Oh and btw, security has the ability to do "lock reads" on guest cabins which will "spit out" a printed form with ALL access (by key card #) to a particular cabin by date and time. Very handy when doing any type of investigation involving possible illegal access to a guest (or crew) cabin

Yes Sir, and more specifically the currents, which can be strong at times, requiring tug boat assistance for departing/arriving cruise ships, as well as being able to sail under the Laviolette Bridge at Trois-Rivieres (three rivers) and the Quebec and Pierre Laporte bridges, west of Quebec City

Thanks! 🙂

A later than originally listed departure time for "operational reasons" does not affect boarding of new pax. That completely depends on the disembarkation process of the pax of the voyage before you and the turnaround time needed by the HK stewards and galley crew. Boarding time in Montreal for the OP and fellow "incoming" pax will still be the same as originally listed. Enjoy that Montreal to Boston voyage!

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Zaandam ten meters to come ahead for good position

About to take her berth in between Quantum and Miracle, out of view, out of mind

So yes, correctamundo! Zaandam is named after a pretty city located on the river Zaan north of Amsterdam. And yes, the "Zaanse Schans" working windmills is a major tourist attraction! The current Zaandam is the third ship in HAL's long history that bears the name of that city Zaandam I ((1882-1897) Zaandam II (1938-1942) Zaandam III (2000-present)

Port agent Ryan is happy with Quantum's position, no blockages of shell doors and gangways

Zaandam about to enter the port proper