likeadisguise

Why wouldn't you wait to use up an old card before buying "dozens" of new ones?

I just got off the phone with customer relations..

 

I had asked if the "coffee card" part was on one spouses card, could the other take the card and get coffee....the answer....NO

 

Actually the program (what she said) rolls out tomorrow across the fleet.

 

I just mentioned that if one spouse had the "coffee card" on their "side" and the other wants a coffee, then, If the one with the coffee side, needed to stop what they were doing (pool, spa, lecture, theater, casino) and go get the coffee. I told her that it sounded inconvenient, she agreed and said "sorry"

 

AND IF/WHEN you purchased the card, and designated who should get the card, and you change your mind, she said you would have to cancel the purchase and repurchase with the new person....(this is obviously before the 3 day window)....really? Then she said they "might" be able to transfer the coffee to the other person on board, but she wasn't sure....

 

This sounds like a big hassle to me...maybe I will just give up paid coffee for the "free" stuff in the dining room

 

Any Canadian cruisers out there that might want to bring a Tim Hortons....

Did you really think Princess corporate was going to say that you could use someone else's Cruise Card for a transaction? I'm sure they know it happens on the ship -- husband and wife with unlimited drink package, one of them brings both cards to the bar and gets two drinks, for example -- but they're not going to officially tell you that's allowed.

On the plus side, if you clear a wait list, they'll ask you if you want to take the cabin and you'll know which one it is. So you can always say no if it's not the one you want.

If there are only two cabins in the category you've wait listed, yes, you'll get one of them if you clearcthe wait list. So that works for a Window Suite.

If there are lots of cabins in a specific category, no, there's no way to waist list for a specific cabin.

It was an issue on our CB cruise six YEARS ago! I can’t believe they haven’t fixed it yet.

They call it Share the Savings, it's not available on every sale.

You (or your travel agent if you have one) need to request a route sector deviation from Princess. They usually only allow a certain number at a particular port, so it may not be available for you - which will help make your decision fast!

You c a only use the website to say you're not flying if it's both ways. Call then and they can enter it for you on their system.

The point I was making is that, even with easier, princess was trying to deny us Transportation. I had to prove to them that I had the easier. I shouldn't have had to do that. And I shouldn't have lost two full days in Paris because of their incompetence.

Except you were in a different situation than the rest of the people who booked their cruise to end in Le Havre:

"In September 2017, we were granted a Route Sector DeviationApproval to disembark in Le Havre."

When you're approved for a Route Sector Deviation, they tell you straight out on the confirmation that if for some reason you miss the port where you're schedued to leave, you're completely responsible for your own arrangements and Princess has no liability.

If your flight stops in Hong Kong, no, you're not eligible for the 144 hour exemption and need a visa. Your flight can't touch China again before going to another country.

The Princess representative you spoke to was wrong. You can't use each other's OBC to pay for excursions online, but they can do it in their system. Call again. If they tell you they can't do it, escalate.

Oh, sorry, misread. I thought the day at sea was the night before you disembark. They won't have formal night on the night before you leave.

Is there one day when you leave port earlier? That's likely the second formal night.

Regardless of the fine print, that Princess thinks it is acceptable to disembark passengers in a different country with no obligation to get them to their destination seems immoral.

I have just been reading the passage contract that Princess issues here in the UK and it seems to be different to the US. Princess are legally required to comply with the Package Tour Regulations 1992 which has provision for the obligations of the provider when a significant change occurs - even if that change is as a result of force majeure. In such circumstances, ‘the provider will provide equivalent transport back to the place of departure or to another place to which the passenger has agreed......’

Obviously, the passenger must be reasonable in their demands but to ask to be taken to the contracted port of disembarkation seems to me to be perfectly reasonable. As usual, what is reasonable is determined by the courts.

 

You need to take that paragraph in full, though:

38. After departure, Princess does not guarantee that the ship will call at every port on the itinerary or follow every part of the advertised route or schedule or that every part of the Package will be provided. Princess reserves the absolute right to decide whether or not to omit any such port(s) and/or to call at additional ports and/or to change the advertised route, schedule or Package. If Princess is unable to provide a significant proportion of the Package, it will make suitable alternative arrangements, at no extra cost to the Passenger, for the continuation of the Package. If the Passenger does not accept them, for good reasons, or, if it is impossible to make suitable alternative arrangements Princess will, where appropriate, provide the Passenger with transport back to the place of departure or to another place to which Princess and the Passenger have agreed. In both cases Princess will, where appropriate, compensate the Passenger. Please note that compensation will not be payable if an alteration is minor or if Princess is not able to provide a significant proportion of the Package due to force majeure.

Since weather is considered a force majeure, Princess didn't have a legal obligation to compensate. Whether they had a MORAL obligation is a whole other question....

They've recently started putting expiration dates on coffee card, so depending on when your next voyage after the next one is, it may expire before you can use it.

Couldn't you just drink half as much?

It was originally an introductory price, I think, not tied to any kind of promotion, so I wouldn't hold your breath.

Or they haven't canceled them yet.

If the ship was chartered, the charter group has 100% of the ship and all bookings would have to be made through the charter group. The group that has done the charter owns the ship for the entire cruise and is responsible for all cabin sales.Therefore, it can not have been chartered. This is a fundamental misuse of the word "charter".

 

Now it is possible that a group or perhaps several groups have booked a large number of cabins and it is difficult to find out if this is the case but it definitely has not been "chartered".

 

DON

No, you just need a WHTI compliant document - passport, passport card, enhanced driver's license. You can't use just a birth certificate and photo ID, but there are a few other options besides just a passport.

The Panama Canal cruises visit countries that require you to have a passport, thus the change.

We have been doing the repositioning from NY to Ft Lauderdale for the past 7 years, and my DH, does not have a passport, nor wants to get one..but he does have an enhanced license, and has never been questioned....

Unless your repositioning cruise goes through the Panama Canal, he should be fine.

Make sure whatever you plan, it's refundable if the ship doesn't make Le Havre -- it usually gets cancelled a few times during the season due to bad weather.

Anyone entitled to a free mini-bar setup. Are you Elite? If not, you only get a free mini-bar in a Suite.

They don't allow fortified wines (like port), so I'd guess not.

If it's outside their allowable flight times, they won't keep the flight. You should give them a call.