happyzoey

I didn't know that Amex limits the number of people redeeming the offer, but then again $300 is a lot of money depending on how many customers took advantage of it. Maybe you can call or chat online. I find that chatting online gives me the best results and you can save a screenshot of your conversation too. 99% of my inquiry/concerns gets resolved in online chat. Good luck.

If you've added this promo/offer to your card it should/will disappear from the current available offers but it should still be in your "added to card" tab. Just used mine today for an upsell and Amex emailed me that I just used my offer just seconds after using my card to pay for the upgrade.

All these nice perks for Neptune suites makes me want to jump on an upgrade/upsell offer😊

Thank you.

I'm curious about this.. we are also leaving from Sydney but on HAL. How does one prove the self administered test is theirs?

We've been really happy with our current PCC - he usually respond to my email within an hour ( unless he's out of the office -auto reply will the kick in). Very impressed with getting whatever the best promo offered by HAL also.