This will be our first MSC cruise and after reading about how MSC tends to mess up booking on their IT side I’m looking for some advice. We’ll be on the Seashore and originally booked an 11 day with 2 overnights at Ocean Cay. We had Aurea balcony on starboard side since they typically dock with starboard facing Ocean Cay. Our sailing is one affected by the temporary closure of Ocean Cay and our cruise got changed from an 11 day to a 14 day and only going to Ocean once. The cabin we had is no longer assigned and now it only shows as guaranteed cabin. I have a few concerns.
Our cruise is now listed as a 14 day under our booking. However, that 14-day cruise doesn’t show up on their website for new bookings, would have to book a back-to-back now to have the same itinerary. Since we don’t have a cabin assigned yet what happens if the same room is not available on either of the 7 days. This means we would have to change rooms halfway. Since our booking is showing 14 days would that even be possible, that they would not have us the same room for the entire cruise.
My concern is that if I call to get a specific cabin and they mess something up and cancel my booking to re-book with a specific cabin that they won’t be able to re book me as a full 14 day as it’s not available and will book us as back-to-back 7 days, in which case I believe I stand a much greater chance of having different cabins for each sailing and having to change after 7 days, also the back to back 7 days would be more expensive than what we have now.
I’m tempted to call to make sure I have an assigned cabin for the full 14 days and on the starboard side. However, with only 1 stop at Ocean Cay and now with stops at Costa Maya, Cozumel(twice), Nassau, Ocho Rios and George Town is starboard even the best side to be on?
If I don’t do anything, when do they typically assign cabins?