Hi everyone,
I sailed on Getaway's 8/28 New England & Canada Tour.
A challenge I found in the MDR and Cagneys was the most basic thing - food temperature.
In the Manhattan, I had nights where the shrimp fettucine and the rotisserie chicken were just warm and not hot. I went to Cagney's twice and the first experience was so mediocre that half my group made a different specialty booking for the 2nd time. The first time it was temperature issue but my second time was incredible. For anyone familiar with Toronto (Ontario, Canada), I'd say that my second time at Cagneys was a step above the Keg but below Harbour 60/Barberians.
So my question for the community is... what do you do in the MDR or a specialty restaurant if the food isn't up to par? Do you send it back for them to warm up or prepare a fresh one?