boco

For us the discussion has ended, not waisting any time on this issue. Still looking forward to our booked cruises with Azamara.

greetz

Bob en Cor

This is not what we are told. Only when we book the Cuba cruise or one of the othe cruises in december we would get a compensation. We are done with this. We are booked on 2 other Azamara cruises and they will be our last.

Greetz Bob en Cor

Don't bother Bonny we made new travel arrangements and will not need Azamara anymore. ThanksBob en Cor

We were told we only got compensated If we book this new cruise or another before februari 20th. So who is right ??? But we are done with this matter booked another cruise so we will take our originall flight. This is not about the money but how we are customers are treated.

Enjoy your vacation:) For us also finished, there is more in life........

But I still think this is not a regular cancellation. The cruise we originally booked is totally different in lenght and ports than that we booked. For us 2 days Cozumel and 2 days Havana is not the Caribbean cruise we booked. Don't forget Azamara only changed the cruise to Cuba to make more money and lets us pay for it, at least that's how it feels, but we can discus this on the TA with an nice complementary drink:)

Greetz

Bob en Cor

This is unbelievable, we cancelled the cruise because this had nothing to do with the cruise we originally booked. Agent received mail from Azamara that there is no compensation at all. Also the flights we have to rebook, costs €680,00, will not be compensated by Azamara, because we don't book a new cruise.

Sorry to say but no more booking on Azamara for us.

If you read this Bonny this is the worst customer service ever!!!!!!!

Still no word from Azamara. We will cancel this cruise, the price is too high for a 7 day cruise which includes 2 days Cozumel, what we think is one off the worst ports and this cruise really is nothing we originally booked. Because we are on the TA we are looking to find another cruise with some nice Caribbean destinations. A pity how this is going, we travel a lot and had great experiences the first 2 Azamara cruises we did. That's why we booked 3 more. But not feeling very comfortable the way they handle this.......

Only throug AMCA after we asked them Floris. Azamara used the "old" booking number for the new itanery. We will hear from them coming week I think. Also curious about our b2b OBC and what they offer for the 4 day cruise

Next surprise, looked at my bookings AND>>>>> WE ARE BOOKED

Havana Discovery Voyage Onboard Quest

Sailing on 20-Nov-2017

Status: Confirmed

This is the 7 day cruise. Not heared anything from azamara yet.

Bob en Cor

Received this from our TA. This cuise is follwed by a 4day Cuba trip. Compensationplan is under way.

Mon 20Nov2017

Miami, Florida

-

6:00 PM

Tue 21Nov2017

Key West, Florida

8:00 AM

6:00 PM

Wed 22Nov2017

Havana, Cuba

8:00 AM

-

Thu 23Nov2017

Havana, Cuba

-

6:00 PM

Fri 24Nov2017

Cozumel, Mexico

6:00 PM

-

Sat 25Nov2017

Cozumel, Mexico

-

5:00 PM

Sun 26Nov2017

Cruising

-

-

Mon 27Nov2017

Miami, Florida

6:00 AM

We can spend the OBC on visacosts lol

Thanks for the info!

Let's see what happens. visa for us is "only" €25,00 pp, but still a €100, 00 extra for this trip and it looks like we will have the same "amazing evening" twice in Havana:).

Hope to hear something official soon from Azmara

Bob en Cor

Maybe overnight in Havana, better than Puerto Limon:) Join us Phil? lol

We are booked on Quest nov. 20th. Booking disappeared from our bookings and from the site. Very curious what's happening:)

Bob en Cor

Thanks,! We will look info the Samsara package

We will be on Costa Deliziosa on a 31 day TA. They offer private deckhairs for the entire trip for $160.00 pp. Anyone had any experience with this and know where these chairs are located?

Greetz

Bob

Yes we were on Oasis oct 2014 Rotterdam-Ft. Lauderdale. We still try to cruise as often as possible.

Greetz

Bob en Cor

Date changed from nov 6th to nov 4th several months ago. We are on it.

Bob en Cor

Great cruise with overnights in Honfleur, Amsterdam and Hamburg. Also booked 2 extra nights in Hamburg, lovely city.

Bob en Cor

We are booked in a YC inside on MSC Seaside jan 6th 2018. We just want to experience this nee ship:)

We stayed at Axel, very nice, clean and great neighbourhood for food and drinks in the evening.

have fun

Bob en Cor

This will be our first Azamara. Will be our 49th cruise and what happens? Our

2nd upgrade ever in all these years. I think we will like Azamara

Bob en Cor

Randall Powell was the best, great entertainer!