I'm a regular cruiser with Royal/Celebrity, and we are booked for our first cruise with NCL on the Prima in April 2023.
This trip is all a bunch of "new" stuff for us, aside from a new cruiseline: cruising out of NYC, staying overnight in port for multiple days, using the cruiseline's air program...
We are coming from Toronto, so I figured it would be hard to screw up a route with something like 20 direct flights available every day and 1.5 hours gate-to-gate. But then I've been reading how so many people have been routed on crazy connecting flights and have missed connections or lost luggage. It's an insanely cheap add-on -- with the promo, it was only CAD$225 for two people return -- so I'm reluctant to cancel that feature and book direct. I'd be looking at flights around CAD$1000 booked separately.
How does NCL offer this service and seemingly execute so poorly? Should I cancel and rebook? Am I just being neurotic and giving too much credence to the horror stories on CruiseCritic? Airports will have to be better by April, won't they?