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JudyA01

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Posts posted by JudyA01

    Travel Insurance Payment Due By?

    in First Time Cruisers

    Posted

    http://www.csatravelprotection.com/support/frequently-asked-questions#what

     

     

     

     

     

    For FAQs re: final payment.

     

    You can book travel insurance until you depart for IN trip coverages--medical, evacuation, trip assistance, etc.

     

     

     

    Its the trip protection/trip cancellation that has to be purchased at final payment of your cruise.

     

     

     

    http://www.reviews.com for travel insurance

     

    http://travel-insurance-review.toptenreviews.com/

     

     

    Thank you, Cargo13. - Judy

     

    Personally, I pay my insurance pretty well as soon as I book the trip. That way I know I'm covered for deposit, any flights I have to arrange, hotels etc. and as was mentioned before, you could develop a "pre-existing" condition. It's just another expense out of the way[emoji4]

     

     

    Thank you, ozscot01. - Judy

     

     

    Sent from my iPhone using Forums mobile app

    Changing cruise with same ship?

    in Australia & New Zealand Cruisers

    Posted

    Thanks for your advice, The Big M.

     

    I haven't heard anything from my TA today. I've already emailed her with all of my preference.

     

    If we cannot get a booking on Ovation for the Christmas Sailing, I told our other choice is to cruise on the Voyager for both the Christmas Sailing and New Year Sailing.

     

    Wish me luck. [emoji846]

     

    Judy

     

     

     

    Sent from my iPhone using Forums mobile app

    Changing cruise with same ship?

    in Australia & New Zealand Cruisers

    Posted · Edited by JudyA01

    Hi Everyone,

     

    Seems I have an awesome travel agent. [emoji4]

     

    I had spoken to her today, and she seems fine with changing our cruise to the 15day Sydney-NZ-Sydney with Ovation.

     

    The trouble is all the quad cabins for D1, D2 category, etc are all booked and there's waiting list. Not even an interconnecting cabins for 4 of us.

     

    We considered booking a Family Suite but apparently also no longer available.

     

    Hopefully she'll be able to book us when she calls RCI tomorrow.

     

    Goodnight everyone.

     

    Judy

     

     

     

     

    Sent from my iPhone using Forums mobile app

    Pros and Cons in Booking through an Agent?

    in Australia & New Zealand Cruisers

    Posted

     

     

     

    My question is after final payment what company who is supplying the product or service refuses to talk with their end user customer. If I have a problem with a TV set who do I call the manufacturer, not joes TV sales

     

     

    Hi Stingau,

     

    To answer your question, I would think you would conyact the TV sales, but Iam not sure if that's 100% correct.

     

    Last year, we had our kitchen canopy rangehood replaced which didn't function well. The installer told me it's nothing to do with him but for me to call the manufacturer.

     

    When I informed the person we bought it from, she actually took the issue with the manufactuter by herself, who then contacted me.

     

    So I guess in cruising, it all depends if the TA is honest enough or if the TA would do the 'extra mile' for the client.

     

    Judy

     

     

    Sent from my iPhone using Forums mobile app

    Pros and Cons in Booking through an Agent?

    in Australia & New Zealand Cruisers

    Posted

    TA's are ok if you can find a good honest one. Sadly to say they are few and far between. There is one in Morayfield QLD that are the biggest rip offs around. We had paid for a suite for 4 people for our first cruise. The cruise was cancelled and the cruise line offered everyone a full refund and 50% off our next cruise.

     

     

     

    When it came time to collect the agent kept over $1000 of the refund stating that it was their commission and as they had done the work they were entitled to it. Because I complained about it they then told me that they knew nothing about the 50% off voucher. When I contacted the cruise

     

    One they stated that one was issued to the agent and that a replacement one could not be given, take up the matter with your agent.

     

     

     

    Since then we have used both direct booking as well as an online Canadian based agent all with no problems.

     

     

     

    It seems that when using an agent as a middleman if things go wrong the agent and cruise line blame each other and at the end of the day the only loser is you the customer.

     

     

    Hi Stingau,

     

    Thank you for sharing this experience. And I hope new cruisers would find out about this forum prior to booking.

     

    I am now more than determined to do my own booking in our future cruises.

     

    Judy

     

     

     

     

    Sent from my iPhone using Forums mobile app

    Pros and Cons in Booking through an Agent?

    in Australia & New Zealand Cruisers

    Posted

    I do my own thing - ie. always do my own bookings

     

     

     

    One trip, to the U S, I had 28 bookings with travel, hotels, tours etc and not one failed or had issue with

     

     

     

    I like to do my own bookings as I usually know where I am straight away with the booking, can change with no charge or knowing there will be a charge etc

     

     

     

    Always read blogs on others who have gone to my interested places - that's what excites me to go :)

     

     

    Hi GurlzCruisin RTW,

     

    From the hindsight, I should have just done it myself.

     

    But because it's our first family cruise, I thought TA would be more knowledgeable and beneficial for us. But after reading these comments, I am now considering if it ia worth it for me to just cancel my booking and to just book it myself, if we are not going to lose the deposit.

     

    Thank you for your input.

     

    Regards,

    Judy

     

     

    Sent from my iPhone using Forums mobile app

    Pros and Cons in Booking through an Agent?

    in Australia & New Zealand Cruisers

    Posted

    I got a quote from a TA last week for a B2B package. It was $4799pp plus prepaid gratuities $437pp which should be a total of $5236pp. The invoice I received by email showed deposit $1500pp and final payment $5188pp. That's a huge difference being $2904 total. I didn't query it because I decided to not go ahead at this stage but I wonder why the difference was so much. You would think they would get the quote right.

     

     

    Hi Cruisine21,

     

    That's a huge difference!

     

    I wonder though, if you don't go ahead with the booking, would you lose your deposit?

     

    Thank you for sharing this experience, which reminds me to always double check the invoice/documents.

     

    Judy

     

     

    Sent from my iPhone using Forums mobile app

    Travel Insurance Payment Due By?

    in First Time Cruisers

    Posted

    Thank you, FlatBush Flyer.

     

    I had to remind my agent the following day we paid our deposit that our travel insurance on the invoice was only for 1 day.

     

    She adjusted it, but I did not read the T&Cs in the brochure provided. On top of the "covermore insurance", our agent also added their own cruiseabout insurance for price protection upto the max of $1000.

     

    I am now unsure which is the best cruising insurance we should have., for us cruising from Aus... will have to search this forum.

     

    Judy

     

     

    Sent from my iPhone using Forums mobile app

    Travel Insurance Payment Due By?

    in First Time Cruisers

    Posted

    Hi all!

     

    Is it true that the travel insurance should be paid in full now even before I fully pay the cruise?

     

    I thought travel insurance should only be better paid together with the full payment of the cruise.

     

    It's just odd that we have to pay insurance now for a Jan2017 sailing.

     

    Appreciate any input.

     

    Thanks,

    Judy

     

     

    Sent from my iPhone using Forums mobile app

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