We planned a Galapagos cruise post tour to Lima and Machu Picchu area (post cruise part would have started Feb. 25), all booked through Celebrity.
they cancelled the post cruise part today, telling our travel agent they would reimburse us for this part plus an addition payment up to 500 USD for any additional expenses due to rebooking flights.
well, not unexpected.
however, so far Celebrity didn’t tell us how much they are going to reimburse, they even didn’t tell us, where and when exactly the booked tour now ends. I hope they provide flights from Baltra to Quito and a night in Quito, depending on at which time we will arrive and at which time flights into US are available.
Actually I would have expected that they do offer a little bit of assistance in rebooking. It’s also not really nice to get this information on a Friday without chances to get any additional information before next Monday.
hey, maybe I expect to much for such a ‘cheap’ tour, it was just a bit more than 10.000 USD each 😂😂😂, not the amount they would offer some really good service maybe.
well, we are still looking forward to the Galapagos cruise itself and maybe we can arrange a short round tour in Ecuador instead of Machu Picchu.