This year (booked on 10/11/23) I had the best experience ever with Viking Air Plus! Honestly, I had to prepare myself before the call. Oh my was I wrong. Scarlet was so friendly and efficient. She asked me what flights, time, airline, class I want..then I was on hold for.. 5 min!😱 I didn’t have my preferred airline because we booked to close to the cruise (25 days). We got class, time, and seats we preferred. There were a few min she needed to talk to her supervisor and the result was in our favor. Scarlet gave us the best service we ever had with Viking Air Plus. I would highly recommend this lady!