texascane

I've seen posts with people stating they are losing their casino host. I never communicated with a host before my trips but got a few emails last fall and this spring about a "NEW VIP Concierge Service". Is that the same thing as a casino host with NCL?

hmm I see where I think you are pointing at but there isnt anything listed. I went back and looked at a photo from my trip last July and they gave me ruby and the ultra drink card. Now that I think about it I believe when I boarded last year they didnt have my account right then either - put me into Jade until I asked the host to go back and look at the records. Very odd since Im sailing on comped cruises.

I cant remember which tier I made on my sailing last year. Is there a way to find out online?

Where does the tour leave from?

Thanks for the tips

Yes many times.

Anh tips or things you learned about the room / service on your trip?

The deeding factor was days at sea. I'm not good being trapped and 5 days without land had me nervous. So very similar itinerary just with less stress.

Thanks everyone for the feedback. Just to circle back I changed from a 14 day sailing to a 12 day one. I lose 1 port and 1 day at sea but had a better room option. Went with the 3 bedroom garden villa. Hopefully it is a good time.

Thanks all - I see the cabin type on the website for the deluxe 2 balcony but it is already sold out for my sailing date. The owners suite is 12000 and the floor plan shows the big windows in the room - but no balcony/

why was it so good?

I am looking for a two week trip on the NORWEGIAN STAR and am looking for a recommendation on the room type. There are only two of us traveling so not sure if the family room or general room would be better. Thanks for your help. Here are my options: 2-Bedroom Deluxe Family Suite with Balcony Penthouse w Balcony Forward-Facing Penthouse with Large Balcony Aft- Facing Penthouse with Large Balcony Forward-Facing Deluxe Penthouse with Large Balcony There is also a Deluxe Owner’s Suite but from the photos looks like there is no balcony.

Yes I gave them my phone number when checking in. Normally I have the service off while international but I turned it on just in case Royal called before the ship left. Luckily they gave me two calls and a little leeway. The second call I could see the ship - but I just couldnt get there. That port was very difficult to navigate. I believe the person calling was from Miami, I believe I had remembered a 305 area code and they relayed my information back to the ship.

Wanted to share my experience just in case others are in a similar situation. In Livorno we took a taxi to the train station and then on to Lucca. Had a fun time and after lunch grabbed the train to Pisa. Walked over to Pisa and climbed the tower and checked out the other monuments. It was difficult to find a taxi in the exit we used but someone was being dropped off and we grabbed it. We rushed into the train station as there was 2 minutes before the last departure that would get us back to Livorno in time. We got our ticket back to Livorno jumped on the train and we went the wrong direction. Had to travel about 20 minutes the wrong way and got out at the first stop. It was a small town in the middle of nowhere I think called Pontedera. Even if the train left at that moment we would have been late to the ship but the next train back was in 2 hours. So walked outside and tried to find a taxi and none were there. Tried lyft / uber and there were none. Called the taxi phone number posted and no one answered. Wandered around a few blocks and nothing. I ended up seeing a few guys milling around outside and asked them if they knew how to get to Livorno. They didnt speak english so I had to use the translator on my phone. After a few minutes they realized they could make a profit and offered to drive me - 160 Euro. I was stuck so I took the deal and based on the gps still would get back 15 minutes after all aboard time. I didnt even know the exact name of the port as I believe there were two gps spots for the industrial port. I search the royal site in the car and never could get a specific location We left and they immediately stopped to get gas - lost another 5 minutes. Not feeling great so I activated the cell service on my phone in case royal called to check on me. Finally made it back to the port but it is industrial and no clear signs where to find royal. They called - luckily I had my phone on and I said I was near the port and would be there in 5 minutes. We found a cruise ship - wrong one. Had to ask directions from multiple people and finally after getting lost 2 more times royal called again. I told them I would be there in 5 minutes again and they said they were leaving if I didnt make it. Finally we found the way to the pier but there was a toll booth with no one working. The ship was to far to walk - we would never make it. The guys wanted to get paid and I had no Euros. This was our last stop and we had spent everything - I hadnt known this when we made the deal. I had $200 and he looked at me like I was crazy. Pulled up the currency exchange on my phone showing it was $180 so he accepted. Tense moment there. But we are still standing trapped outside of the port, have no way in and have already exceeded the time provided on the second phone call. Not looking good and my mind is thinking how to get a train and where to stay in Rome - the last and final port. At that moment a taxi leaving the port comes through and we stop him and convince him to take us to the ship. Go through the gate, past another security gate and there is the ship. About 4 royal guys waiting outside with a small plank. Give the driver $20 crowd above cheers as we get out of the taxi. On the boat, plank pulled and the ship is off. All in all I think we were 45 minutes after the all aboard time. That port is chaos to find so make sure you plan ahead if making your own plans.

thanks for the info. looks like they had me in the wrong tier - back to jade. they looked me up in the system and applied the internet, drink, and obc to my account after checking with the host.