Cruise now re instated with changes to itinerary and new booking number.
Still heaps of issues with the medallion where back to back cruises not shown, itinerary wrong, inability to book dining, support phone number engaged & having to reload data and bookings that were there previously.. No one from Corporate offering apologies! Just the poor support teams in the Phillipines having to do their best.
The databases of the website and the Medallion are not synchronized. It takes manual input from the Medallion support team and tickets to IT to get anything sorted out.
Still no compensation for the waste of time dealing with this piece of ****. I thought government IT was bad but this mess takes the cake.