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turquoisesea

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Posts posted by turquoisesea

  1. We have a September, 21 Med cruise booked along with two in 22. Based on what I heard on TV about the rate of people being vaccinated we will most likely cancel September, 21 and keep our fingers crossed for 2022.  Every state is different, and the order of vacations varies between states. At this rate who knows when we’ll be safe to cruise. I wonder if the European countries are more uniformly planning for vaccines. 

  2. We have a March 2022 Panama Canal Cruise. I called my Princess Vacation Planner and we did get the promo. $50 for each of us. Call Your TA or Princess  directly. If you don’t the the right answer then call again and get another person. 
    And may I add that I HATE this new format on CC!  The print is way too small!

    • Like 2
  3. On 9/24/2020 at 10:45 PM, steveww48 said:

    It's possible that Enchanted sailings during October 2021 are unaffected by these changes. I'm booked on the 10/2/21 sailing (Barcelona to Rome) and I've received no communication from Princess regarding any changes (I booked directly with Princess). My booking (as of this moment) is intact, with no changes to the itinerary. However, my cruise is currently showing "Sold Out" along with the other Enchanted sailings.

     

    I've downloaded the Princess document that someone else posted which lists the new itineraries for Enchanted sailings starting May 8, 2021. These new itineraries run through September 25, 2021; also listed is the TA which departs from Barcelona on November 15, 2021. Nothing is listed for October 2021 in this document. Perhaps this ship isn't sailing at all during October 2021. Or perhaps the existing itineraries will be run during October. Or perhaps the sailings during October still will be altered in some fashion but Princess hasn't yet figured that out for some reason.

     

    All of the new itineraries-- except for the TA-- have eliminated Barcelona as a starting or ending port. However, the new cruise that departs Rome on Sept 25th (Voyage N139) will end in Barcelona on Oct 2nd, which is when my cruise departs. So I'm hopeful that my currently booked cruise will go as planned. Of course tomorrow may bring more changes...

     

    It appears to me that for some reason the Enchanted will not be using the Barcelona port during the Spring and Summer but will be using Barcelona starting in October. I wonder if that's a Princess decision or a decision by the port?

     

     

     

     

    We are booked on October 2 also. When I checked last night the “Sold Out”:was gone and prices listed again. I did not see a change in the price listed for our cabin. It will be interesting to see what ports they have listed for all the new itineraries listed on that posting. 

  4. On 6/25/2020 at 4:44 PM, AF-1 said:

    turquoisesea;   so you called room service to have the coffee card added to your accout?  You swapped out mini frig for coffee card; is that correct?

    Yes. I checked with the passenger services desk and they directed me to Room  Service. Yes. Swapped mini fridge for coffee card and big bottles of water. 
    This was on the Ruby, August, 2019.   BTW learned we could do this from a posting on these boards. 

  5. Here’s more info on your mini bar. We are not drinkers so we called room service when we arrived. They came and removed the alcoholic items and soda from the fridge. We traded them in for one coffee “card” ( no cards anymore - just number of  coffees credited to your account) and water.  Could have had two coffee “cards” but only one of us is a coffee drinker.    This worked perfectly for us. However, it did take  several calls to get those coffee credits to our account. 

  6. On 6/11/2020 at 3:01 PM, WF2747 said:

    We had cancelled our August cruise back in early April about a month before Princess cancelled this and other cruises, so I am wondering if our refund will get lost in the deluge of all the cancellations that were made a month later.  Anyone have a similar situation?  Past the 60 days now.

    We canceled our Enchanted July 1 cruise on March 15, also before Princess canceled. (They knew then the ship would never be ready). So tomorrow is day 90. Nothing yet.  When I called 3 weeks ago to check on another cruise I asked about our Enchanted refund. I was told “ it shows as Processed so it should be in your cc account very soon.”  Nope. 

  7. We have used EasyAir to Europe and Florida.  Both times we booked as soon as the airlines allowed which I believe is 331 days out from you return flight.  On both occasions the cost went up after we purchased our tickets and EZAir was cheaper.  The biggest difference we found was last September when we booked our flights to Europe which was supposed to be June 29. (Called Princess on the date they had previously given me for booking flights) American Airlines listed the Business Class Sears At $4800 each.  On EZ Air we booked for $3400.  Within a month American and EZAir were over $5000.  So book early, watch the airline website and Princess.  And...American allows you to select your seats as soon as you book with Princess. But DO NOT book an British Air flight flown by American because you can’t pick your seats. 

    • Like 1
  8. 19 minutes ago, JT1962 said:

     

    Would the initials be CW / DR Tours?

     

    We booked in January also. I have no problem with a voucher if they had said that when we booked, but they changed the rules afterwards. I don’t believe we had an option when booking other than to prepay or we would have waited. They had very good reviews and we wanted to make sure the tours weren’t sold out if we waited until we arrived.

    No, not those companies.  We also used an excursion companies in Portugal and Spain for our July cruise and those refunds came within a week. 

  9. 8 hours ago, JT1962 said:

    I filed 2 disputes with my credit card for independent excursion company charges for our Mediterranean cruise that was canceled. Their terms when I booked was a full refund if we canceled with 24 hours notice or our ship did not stop at the port for any reason. Now both say that they are only offering vouchers at this time and will consider a refund in 18 months if they have the capability and I am unable to use the certificate. I doubt we will be traveling to Europe in the next 18 months and I have even more doubts that those companies will be in business in 18 months. I imagine they will put me on the banned list regardless of the dispute outcome, but there are plenty of other options if I eventually get to those ports and they choose not to take my money at that time.

     

    Interesting, I wonder if we had the same excursion company. They are in Italy and we have used them many times previously!  Yes, every email we had from them had in the auto signature that there would be a full refund if canceled 24 hours before. The word “voucher” never appeared on their website until the last week in March. 
    I spoke to my credit card company and they said you have to dispute within 60 days. So, we paid in full in January so they were not sure if we could dispute. Lesson learned - do not pay ahead!  I do love this company and will not bad mouth them as I am sure they are in serious financial straights.  I hope we will be able to use their voucher but who know what the future holds. 

  10. 6 hours ago, LoriPhil said:

    Turquoisesea- which mask design are you making?  The smooth muzzle looking one, the pleated version or something else?  

    The kind that looks awful!   Many many years ago I was great at sewing, but not today!  I opened a 25+ year old sewing machine and had to get the instructions out  to thread it!  🤣🤣. I found the directions on CNN but I failed!  Hopefully my daughter can find us some. Governor declared today that you must have a face covering to enter a retail store.  So, I will continue to stay home and keep my dog company! 

  11. Hi all, 

    Here in southern NJ we have been on lockdown since March 21.  I have only gone out twice to go to the pharmacy - under strict orders from my daughter. 😂. Getting a grocery delivery in my area is impossible!  They are booked weeks out!  I was able to get a pickup order from Target but they don’t allow anything cold to be in a pickup order.  So frustrating!   Each day our Governor goes on TV with an update on the number of new cases .  Unfortunately, NJ is #2 in cases.  So, I have spent a lot of time canceling what was to be our wonderful Maiden Cruise on the Enchanted Princess.  First, I canceled all our onboard purchases and got refunded very quickly. Then about a week later I canceled the cruise and I’m still waiting for that deposit refund.   There is no hurry, I’m not going anywhere.  Then I canceled all our private tours. Two tour companies immediately refunded but the third said “no refund.“  Only a voucher.  I was most unhappy!  The most fun I have had was exploring late 2021 Enchanted cruises, and found a fabulous one in October!  I immediately called our Princess Vacation Planner and booked it!  Much more expensive, but we got the exact same cabin as we would have had this July!  Now , I have to pray that the situation will have improved and we’ll be able to visit the great ports on this new cruise. 
    My job tomorrow is to finish making face masks as we have been unable to get them on line.  Our Governor also wants us to wear them when outside. 
    I’m sorry this is so long, but it feels good to write about the past month. I hope all of you are staying safe and looking forward to your next cruise. 

    • Like 5
  12. 1 hour ago, paradiselivin1 said:

    You may want to wait a few more things until things die down a bit as I'm sure the phone lines are jammed and you have plenty of time to cancel. You should definitely cancel to get the refund.

    I definitely need to get my 10% deposit back. I’ll try to find get thru to my PCC next week.  Thanks for your input. 

  13. 4 hours ago, crystalspin said:

    E-mail your CVP -- mine is working her way through her 100+ emails. Unfortunately for me, she cancelled our cruise after reading my first email -- when I had emailed her AFTER that to say hold off until closer to the new Final Payment!

    Unfortunately I’ve only dealt with her by phone. I’ll check my email and see if my confirmations have her address.  Thank you!

  14. First, let me congratulate Princess on making this very difficult decision.  It was truly the right thing to do.  I have read everything Princess has posted but have a question about the Final Payment date. Ours is on April 2. Although we were looking forward to this fantastic Enchanted Princess Maiden Cruise we had decided last week we would need to cancel.  However, getting through to our PCC was impossible.  I can’t see a spot online for canceling. Will it cancel automatically if I don’t pay?  Will I get my significant deposit back or can I transfer it to another cruise?  Does anyone have any thoughts on this? 

  15. I am trying to stay positive about out July Enchanted cruise that  we have planned for over a year, but I just don’t know. I am not afraid of catching the flu, but of being quarantined for 14 days and/or having ports refuse to allow the ship to dock. Being gone for that extra time is a deal breaker. So, this weekend we’ll do some research of other types of vacations that won’t involve being stuck on a ship for 14 extra days.  I’m still hopeful, though. 

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