CarlaMarie

I am so sorry, I read your first message completely wrong!! If they have put you in C539 then they would have been fixed beds all along, and would never have been able to be converted in the first place. When you say they changed your room, were you originally assigned a different cabin?

Hello! I have included the deck plans for you (these are the 2023 deck plans, so the most recent). If you look at the cabin notes section, all cabins with a filled in diamond shape next to them have the fixed bed configuration. I hope this helps and puts your mind at ease. Britannia-deck-plan-2023.pdf

I think this could be a concern of passengers, and probably added to by the fact P&O will end their relationship with Maleth after March this year. You do start to wonder what is causing a delay in processing claims and why they are not responding to passengers. P&O have directed passengers to get their compensation from Maleth, so the same or similar rules must apply.

From what I have seen it is passengers simply asking if others are having difficulty getting a response from Maleth in regards to their claims and to get advice. I don't understand why TUI are being brought into this when this is not about comparing airlines etc... I hope you do have a wonderful flight, and am sure you will probably have no problems.

This is in relation to Maelth, not TUI. Passengers are struggling to get any response to their claims from Maleth. As others have said, many passengers are experiencing this and it is appearing in comments across the internet. Passengers are allowed to voice problems and ask questions.

I don't think this thread is allowing a proper discussion, furthermore posts here have been discussed on the Trip Advisor thread. I do agree that there appears to be a consensus amongst some who have worked in the industry that the passengers should accept what is going on and simply claim for compensation. That they too should be grateful for having an included flight with what they deem to be a cheap Caribbean cruise. I don't see how that is an acceptable attitude to have, and nor is it the point of this thread.

So pleased the weather has finally started to improve for you, and I hope it continues! Looking forward to hearing about your ports over the next 6 days. The play which they put on for you sounds like a great idea, and can imagine it was very much welcomed.

To be fair, even on the Gatwick website it wasn't showing the flight as delayed. It had the departure listed as 15:00, and not the original time. Passengers saw the flight time listed as 15:00 yesterday, so I presume it was refiled then?

I know there are many who are defending Maleth and P&O (lengthy thread on TA). Yes Maleth was probably the only option and we all know delays happen with airlines, but P&O would have been well aware of the standard of the planes/service, their lack of resources and contingency for when things go wrong. Somebody mentioned the contract with Maleth was signed last March, months before passengers were informed in September/October. So they should have given passengers options rather than just drop the change on them and to be told they'll lose their deposits/cruise if they cancel. As the problems and issues continue, I am amazed that P&O are not making sure that communication is being kept up between them and the airline so that passengers can be well informed.

@Yorkie69 I am sorry to hear that your flight is delayed. You really do feel for all passengers involved. Have either Maleth or P&O given a reason for today's lengthy delay?

Oh my that weather looks awful. I really hope it improves for you soon. I've been catching up with your posts today, what a cruise you have had so far! You've had so much bad luck with the weather, plus the onboard issues you have had with regards to immigration, dining etc... You really shouldn't have had to keep chasing them up to get things sorted (or not!). I've really enjoyed reading all the menus and seeing your wonderful photos. So thank you again for sharing them with us.

That is her 10th anniversary cruise isn't it? I wouldn't think they would cancel or change that one.

I don't think so. It looks like they've just decided to send her to the Med instead. Interestingly, J510 was due to leave on July 16th - not the 13th which the new cruise will be leaving on. Edit to add - J509 (3 night western europe cruise) must also have been cancelled which was due to depart on July 13th.

It still is!

They have done this a few times of late. It must be disappointing for those booked on the cruise. If passengers had wanted a cruise to the Med they would have booked one to begin with! Like others have said, Princess do some lovely round the British Isle cruises and appear very popular.

The amount of claims to be paid out on must be huge by now. It doesn't appear the plane has left Antigua yet.

Hope your delay isn't too long and that you are kept up to date.

This reply has been sent in response to a passengers review of their cruise and Maleth flight - "... We take all our guests’ feedback seriously and we are passing all relevant feedback over to the airline, which have taken this onboard to improve the services. Improvements have already been made to ensure clean facilities during your journey. Please be aware that the majority of our air sourcing for the Winter 24/25 Caribbean season for 14 night turnarounds from Barbados has been completed. We have confirmation that TUI will be operating these flights. We will have confirmation on the details for the remaining flights, including the Antigua departures in due course. Best Wishes, P&O Cruises Social Media Team"

Have you looked at the roll call for the world cruise? There might be some more information on there from passengers already on her (Yes, she left on Saturday).

Sounds like a relaxing cruise! I have heard that on the bigger ships the bar waiters are not always able to go round so much as they are very busy, so some passengers have been queueing at the bar to place an order. Again this is dependent on the demographic and type of cruise that Iona/Arvia is taking. I am surprised that you haven't seen the waiters walking around much on your cruise too.

Did you take soft drinks on with you as well when you boarded? They do sell mocktails and other non - alcoholic drinks you can try. Plus there are ice creams as well you can purchase, or room service etc... I am amazed so few are having wine or similar with their dinner.

I am so sorry to hear about your friend. I do hope the surgery has gone well and that she makes a good recovery.

Like everyone else has suggested you can spend it on your drinks, speciality dining, items in the shops (even for presents) spa treatments, and the duty free shop etc...

Looking forward to your report. I had no idea that was even possible! Amazing how different lines have their different ways of doing things.

Any OBC that remains on your account and not spent come the end of the cruise will be lost. Hope you are having a great time!