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minsterman

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  1. Couldn't agree more, but we're on a cruise forum - they're ALL first world problems! You can pass that on to my 78 year Dad who has Parkinsons and is travelling with us - tell him he can just buy a tablet and charger and then try and just swipe his shaky fingers across the screen to make it work.
  2. Did you get charged extra? We know of two that have not had to pay a supplement (one couple on the same flights as us) but they charged us the extra £100 each!
  3. Have written (email) to Paul Ludlow before. Never even got a courtesy response even pretending they're going to listen to you. Too busy trying to attract new customers and not interested in past customers or keeping customers happy. They seem to be just trying make everything as cheap as possible to attract new customers, so it's all about cost cutting. Of course once they've had the new customers and p***ed them off with their cheapness, they'll then have to try and win them back.
  4. From MAN. It was broken on our Tui flight back to MAN from Barbados last November too - they announced to the whole plane that we'd be getting compensation as a result but obviously nothing ever materialised. I bet P&O werent happy when they found out someone had announced that!!
  5. We've done a few Caribbean cruises with P&O and always had Tui flights on a dreamliner. They've always been good planes/flights and are part of the attraction of using P&O. Just had an email from P&O saying that they are now using Maleth Aero (as opposed to Tui) and that there will be no inflight entertainment. Looks like they're a charter company using old Airbus A330's. Really not happy about this - presumably if there's no in flight entertainment that also means that phones/tablets cant be charged - there's no way mine will last 8 hours without charging if it's being used constantly. I think it's absolutely ridiculous to expect passengers to put up with 16 hours of flying (both ways) with no entertainment.
  6. I think it's a good job we're not called 35 minutes before all aboard time, otherwise we'd be chatting to them every day! We're getting better as we get older, but anything more than half an hour is generally a waste of time ashore. I think we've only been last onboard once and we were very annoyed that the tender staff in Villefranche got funny with us, even though there was 5 mins until last tender. If we'd been late fair enough but we'd been sat looking at the tender whilst finishing our drinks about 2 mins walk away, so no way were we going to be late.
  7. Disagree slightly on this. We were on the same cruise last week and it was chosen partly as we'd not been to Marseilles before (we have been to Toulon, albeit a few years ago) We were very disappointed to be given various excuses the day before. Some may have been valid but just sounded like a list of excuses to us and certainly ones they should have known about and could have informed passengers earlier than the day before, especially given that the last few cruises had also missed the port. Glad to see they're now telling people in advance. In the end we decided to get the train to Marseilles anyway - it wasn't cheap around €100 including taxis to/from the station but we really enjoyed Marseilles but given the short notice they really should have given some OBC or refunded port fees.
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