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upwarduk

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Posts posted by upwarduk

  1. 17 hours ago, downundermatt said:

    I don’t think we should be penalised and miss out for being on a Celebrity Cruise -(often with poor wifi to complete a webinar). Surely a visit to the Captains Club on board should be able to get you the points or at least an extension to complete each webinar if on board. 

    Don’t panic, there are no points for this webinar.

    • Like 1
    • Haha 2
  2. 3 hours ago, ohiopops4 said:

    I'm sorry if I missed the information earlier in the thread, but how do we get credit for missing Power Up Points?  I put in both CC numbers, and my husband got credit, but I did not.

     

    Thanks for any suggestions!

    I contact Captains Club at CelebrityCruises on their FB page therefore no expensive phone call.

  3. 17 hours ago, DaKahuna said:

     

     I was a little disappointed that more was not done on our sailing for Mother’s Day but it was like any other day on Millennium.  I guess the differences in the day it is celebrated in various countries impacts what is done.  There is no concept of Mother’s Day in Japan so guess that is telling. 

     

    In the UK Mothering Sunday is 3 weeks before Easter.

  4. 8 hours ago, Valentina69 said:

    hope you get sorted upwarduk

    I deleted the App last night and have now downloaded it this morning and all is OK now.👍

    I had done this before, but I suspect the phone call to Princess from the T.A sorted something.

    • Like 2
  5. 4 hours ago, Valentina69 said:

    Each time I try to add a journey I get the message internal server error.   I've deleted the app and reinstalled it.

    I keep getting the message that the booking belongs to another passenger.

    I suspect it’s because my D.O.B on the App is incorrect.

    I have reached out to our TA, who have checked with Princess who say that that they have the correct D.O.B.

    The TA have given me a phone number to ring.

     

    IMG_1753.thumb.png.511a2ebde489c20d23267f755e1d4b6b.png

  6. On 5/7/2024 at 5:03 PM, killaypirate said:

    Cruised Sept on Emerald, used the old app. Pre-cruise app was desperately poor. Unable to book included speciality dining without being charged. This time new app appears to be working fine. All nights dining now reserved, excursions booked, now only the waiting!

    I can’t use the App as it says that the booking is for another person.

    I suspect it’s because my D.O.B is incorrect.

    I’ve contacted the TA and they have checked with Princess, who say they have it correct.

    Ive been given a phone number to call if it’s still playing up.

     

    IMG_1753.thumb.png.d3b3cf645ceb9f6a327eef712e777a94.png

     

  7. We did the Farmhouse experience in the morning and then visited Pompeii in the afternoon ( horrendous heat without any shade).

    i have attached photos of the farmhouse experience.

    We passed the hills where they quarry the stone used in the statues in Florence.

    IMG_1379.thumb.jpeg.644e33092194058d1c37bb599855e3b6.jpeg

    Then we got out of the coach to be taken by horse & cart to the farmhouse.

    IMG_1380.thumb.jpeg.2b10e08393b2eda3ec1d61e73665ea1e.jpeg


    Lunch was served.

    IMG_1383.thumb.jpeg.be38f68c9f9088cbbcd4752fcf0ed853.jpeg


    We were given time to look round the inside of the farmhouse where there were shops.

    IMG_1385.thumb.jpeg.0e95e01a0ecf87ef2490bdfbd19f7ffa.jpeg

  8. 2 hours ago, 90scruzer said:

     

     

    While we on the chat may agree that 20 seems "old enough", Princess has always had the policy that someone in a cabin must be 21 at least for as long as I remember.   Formerly had to do the same thing, ie. split the children (and us) between rooms, or sail in same room.   It's cramped in a regular balcony, but doable (although it may be that no room capable of sleeping 4 people is available).

    18 is adult If you are sailing in Europe.

  9. Obviously lots of problems with the app.

    Excuse me for not reading through 76 pages, but is anyone else told that ‘this isn’t your booking’

    My date of birth is also incorrect, it has me a year older and I can’t see how to change it.

    Could someone please give me the Princess web site and I will see if I can correct it that way.

    The only way I can get through to my booking is by going via an email I had when we first booked, inviting us to book excursions.

     

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