NMRoyal

Update, Royal Caribbean has NOT been able to unlink the group. I wanted to link us together when we got closer to the sail date as several in my group are uncomfortable with having their information shared. For some reason NOT one person at RC can figure out how to do this. Lesson learned, next time I’ll wait to do this linking thing till the very last minute. It has been quite the chore! I know it will be worth it but right now it’s not. Thanks to all who responded here, always so helpful and kind.

I got through to RC rep, Daniel, who seemed to know about linking guests but he could not unlink them. He put in a ticket to RC IT (info tech) to do this. Daniel said it should be done within 48 hours, it’s been 48 hours and still linked. The problem is when anyone in the group goes on and sees the others cruise info, it includes CREDITS. One of our guests did not realize they were on the cruise details of another guest and ALMOST abused that credit for some the other guest would never use it for. That’s one problem . I think linking must be a great option based on what y’all said here, so I will use it when we get on the cruise ship not before.

I have linked my group of 8 guests together, only problem is they can all see each others personal information like what payments are due. I don’t mind but they do so they want this to be unlinked. I cannot unlink them or delete or do anything to correct this. I have spoken to 6 customer service reps at RC, all to no avail. They don’t even understand what I’m talking about! I am going to try calling them again and hope to get someone who can help. In the meantime, I wanted to reach out to this forum to seek your advice. Have you used the “link” option? How has it been for dining? For the shows? Any advice is appreciated.