Kaled13

That would explain it as although we have cruised with other lines since last year next week will be our first cruise back with Princess since the restart, so thanks for the update.

As I said in my post we have NEVER had the 10% excursion credit automatically added as OBC to our onboard account. So it appears that we have been forgotten and will have to check our account when we board our cruise next week.

We are elite status and and have been for a number of years and book almost all our excursions pre cruise but have never had the 10% loyalty discount automatically applied to our onboard account as OBC. We did not question it as we did not realise that we were entitled to it. So do you have to to guest relations once onboard to have this added?