AnneS

Jean, I don't know if a 90-degree pivoting of that bed in that space is even possible. It's so strange that they didn't consider or notice this obvious problem when setting up the room!

I don't eat meat, so I've been getting the fish entrees. It's my first Silversea cruise and I was really looking forward to the food, but it's very disappointing.

Catlover54, Thank you for your thoroughly entertaining and on-target review. I'm currently finishing dinner at a table for one in the outdoor Italian restaurant on Silver Nova, and your review was excellent company. I laughed and nodded at so many of your comments. Anne

Jean, Sorry, but I don't know the email address of the hotel director. And I think the ship's guest relations manager/director was ultimately easier to deal with, but I don't know his email address either. I also don't know if they were ultimately successful in fixing the heat in that room. But on day 1 of destruction/construction, when I made my escape, they seemed optimistic about getting the heating apparatus to fully function by taking down the other part of the ceiling on day 2. I do know that even in my new room, where the heat does somehow work, I continue to find the digital controls.very un-user- friendly, mysterious and frustrating. Green (environmentally sustainable) is great and necessary, but touch-screen control panels should not be mystifying!

JSR, you should definitely look into this. It was no optical illusion. The balcony entrance and bathroom appeared ADA-compliant, so I have no idea why the bed was situated that way. The room has more square footage than non-ADA rooms in the same price range, so they might move the bed in some way when a handicapped person is using it. I didn't need an ADA room, but was told it was the only room available in the category/price I wanted.

I'm in 7095 now. Getting to sleep very late after a late room-service dinner. But nice and warm.

On the ADA issue, both the hotel manager and I were perplexed by Room 9041's very narrow spaces between the bed and the walls. It does not appear there's enough space for a wheelchair on either side of the bed.

I finally got a room change/upgrade when I told them I was posting in real time on Cruise Critic. I had the guest relations manager check the heat in my new room before I relocated. Thanks to you all for your suggestions and support.

An entire construction crew has been working in my room for hours now. They say the heating system in my room was built wrong at the shipyard. They removed a good part of the ceiling. And they have to continue the work tomorrow. There's been no offer of a room change so far despite my request.

Thanks.

I left NY yesterday on the new Silver Nova, a ship that so far seems to be annoyingly, clumsily over-digitized in all areas. The big problem forv me is that we're sailing in 40-and 50-degree weather and my stateroom, #9041, has absolutely no heat. Engineering staff stubbornly, and with no evidence, claim they have fixed the problem "remotely." I'm exhausted from little sleep last night and total frustration today. In my experience, room problems on ships with no pretense of "super-luxury" status have been addressed with attentive service this ship seems incapable of providing. I'm going to try to find the "hotel manager," or whatever that person us called on this ship. Any other suggestions?

Thank you, JSR. How did you get a clear floor plan? I scoured the web, and couldn't find a detailed one.

I just received my luggage tags for my upcoming cruise on the Silver Nova. This will be my first Silversea cruise. I could not get a room assignment when I paid for the cruise. But I just got my luggage tags, which indicate I'm assigned to a handicapped-accessible room. The photo of the room on the Silversea website shows a bathtub but not a shower, which concerns me. Has anyone had a Silversea handicapped-accessible room that does not include a shower? And is the bathroom sink lower than a regular sink?