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pokerguy90

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Posts posted by pokerguy90

    With Prima launch, MDR menu stays the same...

    in Norwegian Cruise Line

    Posted

    Boy Mr. Del Rio loves to test us.  So, When the Prima launches they will be testing a "CONCEPT" in the PRIMA MDR's the Menu selections will NOT change during the voyage. However, every night will feature a special item from one of the fee based restaurant menus. It is the hope of UPPER MANAGAMNENT,  you will get so board of the same offering night after night, you will just go to an upcharge restaurant instead. 

     

    Interesting... 

    • Like 1

    Bravo to NCL for the responsiveness!

    in Norwegian Cruise Line

    Posted

    4 hours ago, patch216 said:

    Hi, just wanted to share that I’ve been quite impressed by customer service so far with NCL.   I’ve cruised many, many times on Royal, but am about four months out from my first one on NCL.   NCL’s responsiveness has made a good impression in two ways as compared to Royal:

     

    1) They seem to stay on top of their call center staffing!   I’ve called a few times and the wait was only 10

    minutes — and, they offer the option to call you back when you’re next in queue!

     

    2) I submitted a special needs form about some dietary restrictions (food allergies), and was prepared to wait days or weeks for it to be noted on my reservation.   It was done and communicated to me within 15 minutes!

     

    Wow, go NCL!  

    Food allergies SUCK!!! Cruise lines & Disney Parks in IMO do the best job at taking good care of us.

     

    Manhattan cruise terminal not recognizing priority boarding for certain categories

    in Norwegian Cruise Line

    Posted

    Our friends just sailed on the JOY. They had an SP inside 2br suite.  Not Haven.  We have the same category booked for our upcoming Joy cruise in late August.

    In the literature we read and the JOY amenities sheet it states that this SP category does have priority Embark & Disembarkation.  We know many other perks were removed from this category on  Jan 1, 2022  - But we were also told by NCL booking rep this was still available.  

     

    When our friends began checking in at the pier. A priority lane was available but they were persona non grata.  Since they were turned away, they were irritated because the general boarding was a disaster in NYC.  Anyone have any suggestions for me that may help with this issue.  Any advise would be appreciated. 

     

    NCL "free at sea" WiFi upgrade offer

    in Norwegian Cruise Line

    Posted

    OK, Like most of us we have free basic internet for our upcoming cruise. So upon browsing all the excursions I noticed a section to upgrade the WiFi to a higher package.  However, only my wife needs the upgraded wifi for work.  When you go to purchase the upgrade it automatically includes guests 1&2. Now I know unlike the beverage packages, everyone in the same cabin does NOT have to purchase an internet plan. Does anyone know if once onboard or call (and be on hold for hours) if customer service can fix this issue? 

     

    Thanks guys. 

    NCL bottled water cost

    in Norwegian Cruise Line

    Posted

    3 hours ago, CWMixer said:

    With "Swift", 1L = $5 + 20% = $6/L.

                           6L = $16.95 + 20% = $20.34/6 = $3.39/L

     

    No idea what the cost is if you bought a liter at a bar.

     

    image.png.9b02cfe5e2127359b85fa3333a3afbf8.png

    How recent is this price list?

    OnPoint COVID Testing?

    in Norwegian Cruise Line

    Posted

    13 minutes ago, Cowboy296 said:

    Leaving on Greek Island cruise on NCL Gem Jun 19th. Fly out on the 17th. I set up an appointment with AZOVA on the evening of the 16th for myself and DW. I Chatted with NCL Rep to ask if AZOVA was ok to use and was told that if it is a supervised test it is ok. You select the test kit you have and schedule a time. $20. I have read on Cruise Critic other posters saying to stay away from OnPoint. (I have no experience with either yet.) I will see how it goes and maybe schedule a test when returning home.

    If its NOT in writing, I don't believe NCL CS. As they gave me wrong info about the Dining plan.  And that's a  small issue compared to taking a mandatory test to get onboard. Good Luck...

    Forfait boisson gazeuse enfants

    in Norwegian Cruise Line

    Posted

    Eau, thé glacé, certains jus sont disponibles gratuitement. Si vos enfants ne boivent pas de soda. Il est préférable de NE PAS acheter le forfait boissons dans votre situation.

     

    Water, Iced Tea, some Juices are available free.  If your kids do not drink soda,  Its best NOT to buy the beverage package in your situation.

    • Like 2

    OnPoint COVID Testing?

    in Norwegian Cruise Line

    Posted

    I just pulled this off of the NCL web site.  They currently only accept test results from (Inspired, Emed, BioRefrence & any local PCR testing facility)

     

     

    Universal testing & Pre-Embarkation Protocols

    *Rules apply for all guest above the age of 2

     

    Unless otherwise stipulated by local regulations (Cruise Travel Requirements by Country) that would supersede our policy, at time of check-in, the following testing requirements would apply:

    • All guests above the age of 2 will be required to provide proof of a negative COVID-19 antigen or NAAT test (I.e. PCR) result administered by a verified third party or via medically supervised home test:
      • Within 2 days prior to embarkation date for cruises departing from a U.S. port
      • Within 3 days prior to embarkation date for cruises departing from a non-U.S. port
      • If embarking from a Canadian port, antigen test is required within 2 days prior to embarkation date, or 3 days prior for NAAT test (I.e. PCR)
      • Guests must bring digital or printed proof of negative test results.

    North American Itineraries:

    In order to facilitate, Norwegian has partnered with Inspired Diagnostics lab to ensure that guests have access to a quick, efficient and easy way to access the required FDA-approved proctored in-home antigen test prior to embarkation from the comfort of their own home. Inspired Diagnostics is a subsidiary of Inspire Health Alliance, a leader in best-in-class health services. Testing at home is safe, simple, and convenient. Purchasing in-home testing kits is simple.

      • Sign up on the testing site https://inspirediagnostics.com/ncl/
      • Receive the test kit(s) by UPS
      • Schedule an on-line proctoring consultation
      • Receive certified results via email

    For all sailings, guests are also responsible for complying with all local health and safety requirements which may include additional pre-embarkation testing at the terminal. On select sailings where local government or health authorities may require guests to partake in additional COVID-19 testing on embarkation day, NCL will provide this testing free of charge at the terminal. This would be in addition to NCL’s pre-embarkation COVID-19 testing requirements listed above. Please refer to Cruise Travel Requirements by Country for country specific requirements.

    All unvaccinated guests ages 2 through 11 will be required to bring proof of a negative NAAT test (i.e. PCR) result administered by a verified third party within three days prior to embarkation date. Failure to comply will result in denial of boarding.

    Additionally, unvaccinated guests ages 2 through 11 on sailings from or to a U.S. or Canada port will be subject to additional testing at embarkation and disembarkation administered and paid for by the cruise line, as part of the U.S Centers for Disease Control (CDC) Voluntary COVID-19 Program for Cruise Ships Operating in U.S. Waters.

    Other available pre-embarkation testing services:

    Additionally, the following services offer a verified third party or medically supervised at home testing: eMed or BioReference-Scarlett Concierge testing service – BioReference sends a trained Scarlet Health Professional to your home to collect your COVID-19 test specimen.

    Locate a Covid-19 Testing Provider Prior to Your Cruise:

    Should you need to locate a testing provider prior to beginning travel or while traveling prior to your cruise, please visit TestForTravel.com, an easy-to-use online tool for locating COVID-19 testing providers around the world. Simply enter your zip code, or city and country, and the website will display locations, contact information, and testing hours. It also allows you to search by test type – PCR or Antigen.

    Are we the only ones who decline the free drink pkg on NCL?

    in Norwegian Cruise Line

    Posted

    My wife and I do not drink alcohol for religious reasons. So when we booked our cruise our TA said  “your the first of her clients to ev br er decline that offer”.  I told her we don’t drink alcohol because of religious reasons.  She said you can get Pop, or other non alcoholic beverages.  We said OK. Well then that could work.  The we noticed that we would prepay a 20% service fee on that drink package $140 each.  Our bar bills for the occasional mocktail or pop, juice never exceed $100 for both of us for the entire cruise.  For me to pay almost $300 is money wasted, we could not possibly drink that much pop in 7 days.  Boy was she  confused at us over this one.   

    • Like 3

    Can someone help me with this predicament?

    in Carnival Cruise Lines

    Posted

    1) your friend needs to find out with her insurance.  Policies vary greatly when it comes  to coverages. Its all in the fine print.

     

    2) Yes, if she no-shows on a casino rate. They would have the right to charge “YOU” the prevailing non discounted rate plus a single supplement. 

    3) cruise cash should be refundable if the passenger is not sailing. She, again you have to call Carnival for that.

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