fisky

Hi, we lodged a claim for the out of pocket expenses we incurred with Cunard yesterday. They have already responded stating we should claim from our insurers. Of course that will involve the deduction of an excess etc. Does anyone have contact details of someone at Carnival that is interested in the companies reputation and will look a bit more sympathically at the costs their customers have incurred for no benefit. From what I am reading I start to wonder how long it will take Cunard to recover from this farce. You almost wonder if the cost to repair a 30 year old ship is worthwhile. Clearly a lot more people are going to be impacted but at least sufficient notice should be given to avoid too much unnecessary expense I will listen out with interest

We flew Tui to Barbados from Manchester a few months back on a P & O flight We were expected to join the same queue as standard passengers for check in and when we were split it did not seem to make any difference. The airport staff then refused to accept the priority stickers to let us through the fast track for security sending us to join the queue which snaked around the airport. Drinks were available on the flight but I would hardly so they flowed. The cabin crew appeared to spend as much as possible sat in their area with the curtain pulled. A passenger was taken ill during the flight they didn't even have a blanket to keep him warm. On the return flight they failed to load sufficient premium meals so some of us had the economy meal plonked down in front of us. If you are happy to pay the extra for a larger seat and more legroom fine. If you want the other benefits you may be wasting money Not commenting on Brittania and the cruise. It will be our last trip with P&O! Richard