Marstan79

Just disembarked from a Silversea cruise where the food was mediocre to bad. Have been sailing on SS but looking for alternatives. How does Regent compare to SS, particularly in the food and wine arena? TIA

So, which line is better for food?

They do lots of things. For instance, our butler just arranged a last minute cocktail party in our suite for 5 friends plus us. He brought drinks, beautiful and extensive canapé selection and “atmosphere “ in the form of electric candles. He also took my broken shoe to the workshop to be repaired. He found a particular bottle of wine for me to have in our suite. He changed dinner reservations for us last minute. I could probably have arranged some of these things myself but with considerably more effort.

We’re currently on one of their cruises. We feel that their food quality has gone way down. Subpar meals almost every night with the exception of The Grill and Kaiseki. Wine selections much harder to come by. Tours have had between 25 and 32 people and have been just so so. Our suite is very nice and the staff continues to be excellent. However, the price is hard to justify considering the very poor food. We have another cruise booked with them for April of ‘25 but are looking to switch to another line.

Can anyone recommend a reliable car company? There are 3 of us and luggage so don’t think a taxi will cut it. TIA

BTW, BIG Eagles fan here!

3 of us and suitcases are hard to fit in most taxis

We have opted to reserve our own hotel in Tokyo prior to our Silversea cruise in April. Can anyone recommend a private car or van transfer from the hotel to Yokohama port terminal? TIA.

Thank you very much for the recommendations. Do you have any car services to recommend?

SS has agreed to return the money we paid for the extra night Tokyo hotel, which was significant at $1000 plus. We will book our own hotel and it will be in Tokyo, not Yokohama. We will lose out on the SS transfers but the alternative was not good for us. We have learned a lesson from this: book our own hotel so we have control of where we stay.

Thank you. What a great review! Very helpful.

Very helpful! Thank you.

I see you’ve traveled on various of the smaller ship cruise lines. Do you have a preference between SS, Oceania, Seabourn? We’d like to stick with ships that are smaller 500 -800 or so.

we are guilty of #3 and 4

It makes the whole process easier since they will handle all of the transfers between airport/hotel/ship. But certainly not worth it if you are paying exorbitant prices for the hotel or, as in our case, they charge us a price for one hotel and then move us to a considerably less desirable and less costly one. What I hope to learn from all of you vastly more experienced cruisers is if this is common in the “luxury” segment of the industry or just SS.

We have been in Tokyo before so 2 nights is fine and since our air is ready booked, we are there 2 nights regardless. We don’t want to pay 4 times the going rate for a hotel and in a city that is not what we were promised. We have gone ahead and independently reserved a room in Tokyo that is refundable until 48 hours before our arrival hoping that SS will refund us.

Did you contact the hotel directly ahead of time or ask the cruise line to do this?

We have been to Tokyo and Japan before, although traveling independently. The one thing I don’t like about cruising is the lack of control of the details. Do you book your own air and transfers, too? Pretty new to cruising and trying to learn….

I see you’ve been cruising for a while. Has this happened to you with other cruise lines?

Yes, I understand that they can do this. But they will seriously piss us off and we will likely cancel the next cruise we already have booked with them. We encouraged 3 other couples to go with us on the next one ( they booked) and they will need to know that Silversea is not behaving honorably. Have you encountered this before with them or other cruise lines?

Hello all, We are getting ready to go on our 3rd Silversea cruise: Yokohama to Yokohama April 3. When we booked the cruise we requested an additional pre night in Tokyo.At that time, the advertised hotel was the Conrad in downtown Tokyo. We were invoiced $550 pp for that hotel. Suddenly, Silversea has changed the hotel to the Westin in Yokohama which has a published rate of $250 night , not pp. Not only is it very inconvenient and denies us the Tokyo experience we wanted but really unhappy about being charged 4 times the going rate. Our TA is looking into it but in the meantime we’d like some advice on what to do. Since they just published the change 2 days ago, we are within the 60 day window for no reimbursements. It seems very underhanded, like a bait and switch. Has anyone had this experience with Silversea or other luxury cruise line? We are relatively new to cruising, having traveled previously only once with Crystal, once with Viking and twice with Silversea. Is this normal? TIA.

Which forum is the best place to post when seeking advice on which cruise line would best suit us? For instance, we are interested in the smaller ship luxury lines but would like to know how they compare.

Silversea has announced that the pre-cruise hotel in Athens will be the King George. Can anyone recommend a close by restaurant ?

Hello, Our TA is offering us Silver Suite 1115 on the Silver Moon but we notice it is next to the launderette. Should this be a cause for concern? Appreciate any input. Thank you!