Hello all,
We are getting ready to go on our 3rd Silversea cruise: Yokohama to Yokohama April 3. When we booked the cruise we requested an additional pre night in Tokyo.At that time, the advertised hotel was the Conrad in downtown Tokyo. We were invoiced $550 pp for that hotel. Suddenly, Silversea has changed the hotel to the Westin in Yokohama which has a published rate of $250 night , not pp. Not only is it very inconvenient and denies us the Tokyo experience we wanted but really unhappy about being charged 4 times the going rate. Our TA is looking into it but in the meantime we’d like some advice on what to do. Since they just published the change 2 days ago, we are within the 60 day window for no reimbursements. It seems very underhanded, like a bait and switch. Has anyone had this experience with Silversea or other luxury cruise line? We are relatively new to cruising, having traveled previously only once with Crystal, once with Viking and twice with Silversea. Is this normal?
TIA.