I just debarked from the Escapes Haven. It was a 9 out of ten a couple of things I would improve upon.
The Menu in the Haven never changes and gets repetitive after a few days especially if you have a less than stellar Pallet. It’s my belief that a couple of Chefs specials in addition to the regular menu would improve the experience. One other issue with the dining room was the length of the dining experience, your looking at two hours for dinner and a bit less for breakfast and lunch. I do appreciate a leisurely dinner on occasion but when your on a busy cruise ships with shows, nightclubs and other entertainment options their are times when you want a expedited dinner. I did mention we had a show to attend at a certain time it didn’t seem to make much of a difference. Having said that the food was excellent the best I have tasted on any cruise ship and we cruised pretty much all of the mass market lines.
The Bar service is exceptional by the beginning of your second day they know your name and personal likes. The bartenders and support staff makes you feel right at home and like my wife said they make you feel like your at a bar named Cheers. It was nice not waiting for a drink longer than two minutes a home run for sure.
The concierges are very good with expediting getting on and off the ship getting you in the shows early and arranging those hard to get reservations.
Our favorite spot in the Haven is the Sundeck. No fighting for chairs, and It was terrific not having to fight the crowds. Marco Pole as we called him and others always made sure you had beverages and whatever you needed. The best part you didn’t wait forever for your drinks and always delivered with a smile.
The Butler always made sure you had snacks in your room and delivered room service. A couple of times we used room service for breakfast when we had a early port and she was always on time and delivered white glove service. Our Room steward kept the room immaculate and worked around our schedule perfectly.
The Haven lived up to its name, it certainly was a Haven from the chaotic pace of the cruise ship and worth every penny.
Any questions don’t hesitate to ask.