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Louhut1

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Everything posted by Louhut1

  1. Thanks Jim. I wasn’t too worried but wanted to avoid a trip to CS on the first day. I appreciate your answer. Louise
  2. We have the same problem. We have AI and I upgraded to premium alcohol but DH didn’t want to. Our express pass shows my PALL but no beverage package for DH. I called Celebrity because I wanted to be proactive and not have to figure it out onboard. They said they couldn’t find it and to call mt TA. I emailed our TA and she contacted Celebrity and they had all our perks. I called Celebrity to confirm. They again told me they couldn’t find it. I have all our documentation so I guess I will fight it out on board. It was just a hassle. When we had dedicated Captains Club representatives I never had a problem. They were so proactive with problems. Now I felt that they thought I was just disturbing them. There should be better communication between TA and Celebrity. Not sure if it computer systems that can’t talk to one another. Take care.
  3. Totally enjoying your trip. We get on the Eclipse in Honolulu when you get off. Really looking forward to our cruise and appreciate all your info.
  4. We ran into this on a South American cruise. The excursion had a limit of 70 and we were a little over but still active with no health problems. It was an excursion we really wanted to do. I called Celebrity and they just signed us up for it. No problem. This was about 6 years ago. So maybe they can override those restrictions sometimes. We had absolutely no problem on the excursion.
  5. We were able to get seats right after we added our flights to our trip. It was on United and just got the confirmation number and was able to pick our seats. This was 2 months before final payment. This was an international flight. Good luck. If you have a confirmation number try or call Lufthansa.
  6. On dining select is anytime dining and traditional is choice of two different times. If you want traditional and were given select you can call celebrity to get it changed. They have limited spaces in both times. I’ve also been able to change when I got onboard. Enjoy your cruise. We love the Millenium.
  7. No you don’t need to pay to use that pool. The thermal spa is for Aqua guests but they sell day and weekly passes. The thermal spa has steam room a sauna type room and also warmed seating to relax after doing the spa. On the Millenium it is enclosed and small but we have enjoyed it. On the Solstice ships it is located in the front with gorgeous ocean views. Very relaxing and enjoyable. You can get a tour by going to the spa desk and look at it before you make your decision.
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