Whitby100

Thanks for the input. We don’t want to take any excursions, just get rid of our bags, do a walk about and then board when scheduled. Consensus seems to be that will work. 👍

Similarly I am wondering if we can drop our bags at the ship and, even though not checked in, leave them to go into town? We will be in Bordeaux the night before our September cruise and will need to check out of our hotel in the morning. We’d prefer not to lug our bags around while we see the town and I’d prefer not to have to double back to the hotel (I suspect we would be able to leave them there). Thanks!

This is certainly connected to their issues, although I also have not received a confirmation email specifically regarding payment from Azamara and my cruise was booked in January, paid in full during the website migration through my TA. When I asked my TA about an invoice or proof of payment from Azamara, she sent one from the travel agency and asked me to confirm on my credit card that there were payments to Azamara (which there were). That was good enough for me but I felt even better when I received an email from Azamara telling me of a change of itinerary (proof they knew I was coming aboard). Likewise, I now see the cruise and correct OBC on my profile through their website. So, I’d recommend checking your VISA statement for proof of payment and create the log in to Azamara website. If it’s not showing on the website send in the form requesting assistance (I did have to do that once). I would be confident it’s fine if you have proof on your credit card, but that’s me. I cruise in September and will not try to book any shore excursions etc likely until July in hopes the mess is sorted out. Good luck!

Thanks!

My husband and I have an upcoming cruise in September. We have cruised with Azamara before but I am the only one who has gone through the new online log in. I can see both our names and loyalty numbers for our upcoming cruise, with accurate OBC and points (based on the chatter here I feel like I’ve won a lottery!). My question is - does he need to register separately to facilitate online check in, etc.?

Thanks - so your OBC was in CAD with the exchange granted? In other words, more than the numeric value of US dollars?

My upcoming cruise has just shown up when I log in, including my OBC. My question further to this topic relates to currency. My understanding is the OBC is in US dollars, but the price for excursions online is being quoted in Canadian (which makes sense since I am Canadian and it was booked using a Canadian TA). Any one know if there will be a currency conversion? This is a huge difference for us Canadians.