johnjen

You're a riot. You treated me in the same fashion on my AOS review. Noted. Now ignored.

Yes. The entertainment was HORRIFIC. A couple of the bands were really good though. But....JUGGLING? Come on.

Completely agree with you on the food on AOS. Ironically, we're Diamond after that cruise now. Still have Anthem booked for next June out of Southampton but we are seriously thinking about cancelling that one and doing a Celebrity med voyage instead. I have read other terrible reviews on AOS's food, so we are not the first. Best wishes on whatever you cruise next time.

I'd have expected that a 22yo would have a passport.

Probably all depends on the port/ship manning status, and their abilities to get you onboard early. Our check-in time was 11am; by 1015am we were onboard and had suite access by 1230pm.

AOS doesn't have a Coastal Kitchen.

Just avoid ANY prosciutto. Both in MDR and Giovanni's, it was brown with green edges. Not the pink we're familiar with. It was sitting out far too long.

They should. With no issues.

Emails not needed. They don't bother with emails, they have staff who do that. And it's canned responses. Yes, I do have personal contact with Roberto.

The beef Bourguinon on AOS was superb. Just avoid the charcuterie plate in the MDR. Then again, this was on AOS this past week.

As mentioned before, all I want is the company to take in my issues. No comp even desired, at least host a meeting on what cruisers are observing. This review on here was just for this forum. There are higher level items that badly need board attention that I haven't mentioned. Crew morale being one of the topics I will address. The top 3 WILL see my letter. I know how to address them directly (well, at least Roberto). I have testimonials from crew members who are anon. The morale is miserably low.,

First of all - granted, the review didn't reflect it - we actually had a good time. I managed to dig into reading again and RELAXING. There were good moments. I never had a single issue against a crew member as all of them were doing the best with what they had. Short staffing was expected. But I cannot accept changes for the worse when it comes to my vacation money. Some sheeple will blindly just say, "it is what it is" - I don't. Should I have waited longer? YES! Should the company press on adding more customers? NO. No. and, no. I have been to the UK three times this year to take care of my ailing father up in Scotland, and the year before - even in the midst of the pandemic when it was around.

TBH, I loved it too.

That's the truth. I think they're having struggles, as evident in this pic. i still think they're being greedy by loading up the ship with customers, overwhelming their crew. In the end, this sums it up. I should have included this pic in my review. This was the charcuterie board.

I believe you misunderstood me. No. Greedy is where a company willingly brings on more customers while the staff struggles with what they have. I clearly understand that the labor market is tight. I just do not hold the same beliefs that you hold. I was NEVER one to just say, "It is what it is" because I want value for the money I spend. You simply didn't grasp what I was saying. My decision making will come from the reply that I receive from the RCL managers, not yours.

Hey. We all think differently. At least you agree on some points. I agree with yours. Thanks for being honest. But if you have a very limited staff, it is not fair to press on with more bookings which overburdens the existing staff that you have, thus making the end results more difficult on the customers.

I will wait for the response from RCL's top three where I have written a letter to them about this cruise. I'm NOT seeking compensation; I only want them to realize that booking up customers to max capacity isn't doing the customer (or mainly, the staff) any justice. Hoping that things improve by next year. If not, we will cruise with Virgin instead of RCL for next year.

Believe me, your stress is totally understood. It was like an "initiation" of sorts. I hope it all goes well for you. Just relax. What struck me was how after the test, the proctor looked at it after four minutes and said we were all good and they instantly emailed us the results.

We're Diamond now. I think it takes two weeks to reflect that after this cruise. Not sure that it matters but we'll see.

It's mixed feelings. We feel terrible for the staff. We came with that understanding. But the company needs to cut back on customers as to fairly match the demand against what little employees they have. To put it bluntly, RCL is nothing but a greedy corporation bent on getting their profits back. I will wait for the response to my point paper written to the top three of RCL.

THE WINDOWS WERE FILTHIER THAN EVER BEFORE. 3 concierges due to staffing changes. They were all nice though.

No. The windows were filthier than ever before. They simply don't have the manpower they once had.

We'll wait for Roberto, Michael and Jason's reply to determine the decision making on my behalf whether or not to go on Anthem or cancel it. That is getting posted in the mail tomorrow.

Yes, we will.

On AOS we earned Diamond.