I've always been able to cancel and purchase internet when I see prices drop. Usually I cancel first, then repurchase, but my husband bought his own before I could cancel mine, and now we have two voom and surf and we only need one. When I try to cancel online, it doesn't go through and says "cancellation failed, please try again". This has been going on for about 3 days now. Last night I called RCCL to cancel and the rep had trouble as well, but said that it should cancel within 24-48 hours. We sail Monday so I was hoping to get this done before. Anyone have any other suggestions?