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klkaylor78

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Everything posted by klkaylor78

  1. One thing to keep in mind over the back and forth over documents and photos is that the Brazilian evisa is a retaliatory event to the US, Australia, and Europe not exempting Brazil from their new/existing evisa process so they have no reason to make it easy. Maybe they are hoping that our dificulties will push us to push our government to change their policy. Sadly we are caught in the middle. a not to the moderator- there are two threads on this topic - might be worth a merge.
  2. After chatting with lots of folks on the ship it was clear that knowing the Regent process in advance was very helpful and may have changed our opinion a bit. There were other issues that impacted my opinion. If first time sailors have unfortunate events the first few days due to not knowing the process then as the say you only get one chance to make a first impression..... they made one that was not too good. Just to end the discussion - dont like web arguments-gave my opinion and my plan. Agree that it was not a "dire" experience just one I did not like that much. As we have other options for luxury cruising we will pass up the great looking ship and use one that fits our lifestyle a bit better. I hope my tip of knowing your table number was helpful.
  3. We did not find the crew helpful with "finding us" when we forgot our number and we were not the only passengers having that issue. May have been variable by ship. Agree that all ships have a process but our feeling was that the process was more important than the passengers. Not really an issue in the long term as if you like the processes on Regent stay with Regent. We on the other hand will vote with our feet/$. I do think that as knowing and joining the process is more important on Regent and perhaps a newbie FAQ might help or even a handout so that we know our roles on the ship. It was a rough few days figuring out our role in our own happiness. I do have to say the ship was beautiful so and the room and butler wonderful.
  4. As a guy in the middle of the process one of the issues with all of the documents is getting them into an acceptable format and an acceptable size. The easiest way on a Mac - sorry not a windows guy- is to use the app preview. Open the app - then go to "file"- "open" and browse for your file (photo, bank statement, ship itinerary, or passport data page. Once you get it opened in preview then to to "file" - "export" T This window will open - chose pdf even for photos/scans if it is a jpg/jpeg then will be a slider that will allow you to reduce the file size to less than 1MB and then you can save it. Key is that most iPhone photo are HEIC and are not acceptable and most photos and scans are bigger than 1MB. Sometimes there is no size slider but you can see the pdf file size just below permissions to insure it is less than 1MB. Good luck - this is not an easy process.
  5. How to say this nicely - Regent was a big disappointment as a newbie! It is a very process driven ship and when busy (nearly full) the meal can be an issue. Breakfast at Laveranda filled very quickly in the morning - it fact people started showing up before it opened just to grab a table/seat especially at the window. Lunch could be equally crowded. The key for Laveranda and the pool grill is to see the small metal plate on the table with a number on it. Yep you are at Carl's Jr. and have a table number. It is your responsibility to know and remover remember the number. If you go up to order eggs, French toast, a burger at either location without that number you will not be served. Key newbie tip. Getting your specialty dining reservation set before you go is key. On a 31 day cruise we only got two reservation at each of the specialty dining areas. However it is was relatively easy to get lunch at these locations even on sea days if you go a little earlier. Sete Maria can be difficult to get a table for diner but we had little trouble at Compass rose but we did dine early - martinis at 1730 and dinner at 1830. Another newbie tip is that all of the shore excursions start in the show room and it is not a fun process. Go the the auditorium, get in line, trade your ticket for a number, wait, wait, wait till your number is called. Several times we waited for over an hour. Be prepared.
  6. No plan survives first contact— transfer set up for 1250 to meet 1320 check in time. Driver shows up an hour early- I expect 15 min early but… hurry a bit finishing getting ready. Check out at 1230 - 15 min drive takes25 due to traffic. Arrive at 12555. No one asks for our checkin time despite a warning we would be turned away if early. No one looks at our boarding pass even though a text message that morning insuring us without our source downloaded pass we would delayed. New paper passes printed and like a friendly precision machine we we welcome back to our favorite ship the Quest. (I wa worried she would be a bit sullen as we has a fall fling on the Odesey and a steamy affair with the Sojourn in March but no). Lunch in the colonnade, help de conflicting a TK reservation with fried chicken night. Pleseantly surprised with being given the diamond internet pkg for free even though we were a few nights short of Diamond(2 to be exact). Seabourn please get rid of the boarding times and the unnecessary warnings and do what you do best-great service with no hassles.
  7. My experience is that the time on your pass does not matter yet Seabourn makes it sound important. Text today from Seabourn that we will be sent away if we arrive early- sorry doubt that would happen. I like to follow rules but if they are not enforced equally one must question why are the rule followers disadvantaged by doing the right thing. My personal approach is to set up my transfer based on the original time and leave it - I hate rework. In early covid I changed my transfer with Blacklane three times and then they were unhappy. I could understand the desire to reduce crowds during covid but now not so much. I think Seabourn should go back to a time block for boarding like 12300-1500 and let us do our thing. I think Diamond have their own line but unsure what criteria they use to assign groups. I’m quite hurt at being in Group C this trip but will show up at 1320 to meet my fellow C,s.
  8. The boarding groups/boarding time has become a bit of a thorn in my shoe issue. We have the app, download our final documents, get emails about our boading time and group, set our transfers and then Seabourn changes time/group 3 times (5 times for our Mar 22 trip). Each change is accompanied by a statement that you must show up at the specified time - previously for COVID separation now I am not sure why. To me this is a foolish waste of time and effort. Many dont care, there are lots of exceptions and I am unable to control the departure/arrival of a cab or other transfer down to that small time frame given all the varibles. Just give us a time boarding starts and let folks decide - stand in line or wait for the line to go down. This is a luxury cruise line not a military transport. Don't have rules if people can't or won' follow them and you don't enforce them. Plus no passenger on Seabourn wants to see they are in group "M" -
  9. Was looking for good points flight to LIS but most were pretty high and fares were high as well. Went to look at Flight Ease and found some very reasonable oneway fares. Before we bail on our 124K/pp Air France flights I was wondering if you get AA loyalty points/other miles programs with flight ease flights? Sorry if this has been asked before but my multiple searches were not successful.
  10. Have a Nov cruise on Scarlett Lady to try out VV. I saw the loyalty program email and was trying to do a status match. We are Plat on Seabourn - a Carnival line - do you think they will upgrade as Carnival is listed but not Seabourn. Looking to see if I can get in another 2022 cruise just to make that mark as well
  11. So not sure if we created a problem or not but looking for some advice. Flying into Vancouver a day early for a Seabourn cruise. Did the arrival by air and all went well. Was “told” in another tread that we then needed to do a second ArriveCAN submission to board the ship in Vancouver. However after completing and getting a QR code for or flight can’t seam to find a way to enter the system to get another QR code for the cruise. Any solution? Wait till we are in Canada and do the second form? Any ideas?
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