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Waquoit

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Posts posted by Waquoit

  1. On 2/24/2021 at 12:16 PM, DCGuy64 said:

    Exactly. I used to work at a large bookstore. People who returned books would sometimes take a store credit and then later attempt to get cash. Too late. (and some of them hadn't even bought the books in the first place, they were Christmas presents so it wasn't even their own money). Now THAT'S criminal.

     

    At least those people could spend their store credit, the store hadn't closed. Crusing is the only industry where they rip you off and have their customers rub it in online. 

  2. On 2/23/2021 at 11:22 AM, DCGuy64 said:

    I read something last year on here that I liked in that regard. The person said that the cost of a vacation is a sunk cost, meaning that you never expect to get your money back, you expect to go on a vacation. If it's canceled, you simply forego the experience of the vacation. In essence, the money was going to be gone anyway. That's a good way to look at it, in my view. We had a trip to the DR cancelled due to Covid last month. I'm still trying to get the insurance company to refund us, since we took out trip insurance including Covid, as a precaution. I'll be annoyed if they don't refund us, but the money was gone anyway, we just didn't get the trip.

    If only all victims of a scam were so easy. The vacation that one did not receive has value. It has value long after the trip has been concluded. To not get what you paid for, not get a refund is not a sunk cost.  It's larceny.

    • Like 1
  3. 23 minutes ago, deliver42 said:

    I see no rational explaination why NCL was so much higher than the other lines for the same itinerary, same dates, comparable ships as far as age goes, and basically the same perks. 

    The rational explanation is they raised their prices to cover all the FCC out there, since FCC holders are the only folks booking right now.

  4. On 2/10/2021 at 10:35 AM, RocketMan275 said:

    It would seem reasonable for the cruise lines to raise prices when they have to sail at reduced capacity.  

    Here's the thing, they are only raising the prices for those with FCC. If you are a new cruiser, why are you booking now with no confirmed sailing date when rates are so high? You are not unless you are a moron. You would wait until the price drops later to get you on the boat.

  5. On 6/29/2020 at 10:05 AM, Budget Queen said:

    A significantly problem is the assumption people have thinking it’s one long transaction.     It isn’t.    The terms of a single cruise are separate.    And ENDED when payment was made with the acceptance of cash or FCC.     

    The terms are ENDED when the cruise ends, if you are being honest.

  6. On 1/26/2021 at 8:59 PM, IrieBajan54 said:

    However, I don't relish having a test swab push down my nostril. Just thinking about it gives me the creeps. So will wait until confirmation of vaccination is the only requirement to enter.

    The swab doesn't get pushed down your nostril, it just gets swirled around a little bit. And you do it yourself. Where do you get your information?

  7. 12 hours ago, GA Dave said:

    Never give up hope seaman11.  If you do, we are all lost.

    So true! This is my first time logging on in months, just to see seaman11's latest prediction! And it was on top of the board! But there isn't going to be cruising until the mid-west and south get serious about wearing masks. That won't be by Feb.

    • Like 1
  8. On 6/20/2020 at 11:28 PM, SeaShark said:

    It comes from the fact that it is easier to label it "deceptive business practices" rather than admit that you either don't understand, or that you need to be told, that if you want to buy something extra that you need to pay for it.

    Yup, everyone's an idiot but you. What you "seasoned" cruisers seem to forget is many of us don't think we should have to work that hard to get decent treatment. I think the casual cruiser is done with this nonsense for awhile. You guys are going to have to take up the slack to keep these cruise lines going.

    • Like 2
  9. Just a follow-up that I can't post in the locked original thread and fits here:

     

    I completed the online refund form on April 13. Then, not wanting to wait I disputed the charge on AMEX and they refunded my money on 4/15 with the proviso: If you don't hear from us by 06/24/2020, then you may consider this matter closed.

     

    On 6/23/20, AMEX rebilled me for the cruise saying NCL showed enough evidence. Fine by me, I like how AMEX waited until the last minute. I should have my refund well before the monthly payment is due. And if I don't get it, I just refile the dispute that can't be argued. Meanwhile, the chunk of refund I put in an ETF is up over $300.

     

    • Like 1
  10. 41 minutes ago, DeeC85 said:

    I'm on day 96 and no refund. I was told after 90 days they would escalate it up, but I called on the 91 day mark and was told there's nothing they can do and I just have to wait. Is there anything we can do legally? 

    Start a dispute on your credit card. That's what the process is for.

  11. 17 hours ago, Georgia_Peaches said:

    Can someone please explain how reducing the specialty dinners from three to two helps with social distancing?  What a load of bologna!

    It's like when Starbucks raises prices and blames it on the cost of coffee beans. Of course, when the price of beans comes down the cost of the coffee stays up.

    • Like 2
  12. 14 hours ago, BirdTravels said:

    Make sure you disclose to your credit card company that you have received a refund in The form of a FCC and have already requested that they convert that to a cash refund. So, their cash will be on top of the refund you already received. 

    I hope no one is listening to this guy. Receiving FCC is not the same as receiving a refund. I didn't request FCC and having it foisted on to me is not "a refund you already received".  Still, I told Amex about the refund request process up front. And got my money back in 2 days.

    • Like 3
  13. 6 minutes ago, bluesea777 said:

    So what? At least you got some refunds now and you'll be getting the rest in due time. NCL has to separate the elements, like base fare, DSC, port fees/taxes, grats, etc before they refund them. That is for the accounting.

    Let's just get this straight for the record. The delay is not due to the need  "NCL has to separate the elements." It's pure greed. They have your money for a service they failed to provide. They will not give it back until they have to.

    • Like 2
  14. 21 hours ago, Capitan Obvious said:

    Just not sure what the dispute is as "I want it faster is not a dispute".

    I dispute having to wait over 90 days for my money. I dispute NCL making me wait 2 weeks before they would even allow me to request a refund. As I've read on other posts, these tactics have been successful at confusing people. Luckily for us, you not being "not sure" was not a consideration for Amex. They gave me my money back almost 2 months ago. A big chunk of that cash went into an index fund that's earned me over $300 since. I'd still be waiting at least another month if I didn't dispute it. NCL isn't a charity.

    • Like 1
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