Jump to content

PhotoFlo

Members
  • Posts

    634
  • Joined

Posts posted by PhotoFlo

  1. 10 hours ago, nini said:

    We took our BinaxNow tests with us to London. We tested in our hotel room 3 days ahead of boarding. We used our IPhone and the WiFi at the hotel was great. The staff were friendly and helpful. We e-mailed the results to our e-mail and the front desk printed out our results for us.

    This was NOT a mega hotel chain. There was no computer in the lobby. The staff were amazing.

    We had a back-up plan for a local pharmacy if this fell through.

    If you have a BinaxNow test kit, who do you call to get official results that Princess will accept? 

  2. On 6/27/2022 at 8:18 AM, peachykiehn said:

    If the Princess tour is full the park service also sells the Tundra Wilderness tour cheaper than Princess. We were unable to

    upgrade our natural history tour for the tundra wilderness tour so had our TA cancel the Princess tour and then we booked through the park service. 

     

    I tried getting a credit for the Natural History tour from Princess and book the Tundra directly and it turned into a nightmare of over 20 hours on the phone to fix the mess they created. Hope you have better luck.  

  3. On 5/20/2022 at 3:19 AM, Challenger540 said:

    Just following on from my last reply, I ordered mine yesterday and they are being delivered today by DPD. When you book your observed appointment make sure you adjust the time zone (top right of screen there is a drop down box). I have booked appointments for June and there are plenty available. DO NOT open or register your your test until the monitored appointment. The appointment is for one person only so I have booked 7.12-7.24 and then 7.24-7.36 for my husband.

    Hope that helps.

    We will be arriving in Vancouver 3 days prior to our cruise in August. We will need to take these tests with us for embarkation. Can you tell me how long after you ordered them  you received them.  Also, how far out are the appointment time/dates?

  4. We will be travelling to Alaska in August and are Elite.  I know I used their laundry service in 2018, but I can't remember whether or not we can specify that they do not dry certain items. Do they use the same commercial machines as they do for sheets, towels, etc?   I don't want to go home with a bunch of clothing that will only fit a Barbie Doll.  Thanks in advance for any help you can provide,

    • Like 2
  5. 1 hour ago, atexsix said:

    Yes, it's bad.  My customer service interaction with Princess makes me want to run screaming back to Holland America, which isn't exactly a day at the beach, but better than Princess.  

     

    If we cruise Princess again, key word IF, we're going to be using a planner or TA.  

    I am guessing that my planner didn't want to spend her day on hold either which is why she dissappeared off the face of the earth. 

    • Haha 1
  6. 7 hours ago, jinpasco said:

    We too are on an Alaskan land tour this Sept. We have been told the longer Tundra excursion has been cancelled this year due to a rock slide and construction. We have been on the shorter tour and it's ok but animals come out early morning and late night to feed, generally the tour is midday. We saw a squirrel on ours, whoopie!  If you hear any different please let us know. The short tour is included but would be happy to pay extra for an extended tour.

    The first two shore excursion people told me that it was already fullly booked, the third said it was not being offered.  The helpful Customer service rep told me they were all wrong and it was available and  booked me on the Tundra tour even though it is not listed on the website.  Denali Park is still offering it and I also have it booked with them directly.  Once the lodge opens, I will contact them and the park to find out how to handle the situation.  I think it will be interesting.   

  7. My experience with Princess has been worse than horrible since January.  

    We are Elite with an Alaskan cruise booked for August.  In January, we got notification that our Denali History tour was shortened to 17 miles,  It was not in the excursion section and neither was the Tundra Tour.  Denali Park is offering both tours and I asked 3 Princess reps (after being on hold for each 2 hours) if I booked through the Park, would my fare be reduced.  I was assured by all 3, that it would. So i booked through the park and waited.  

    After no reduction in fare, I called again and after 2 hours was told that I needed to speak to customer solutions and to call back in the morning.  I call again and after another 2 hours get Ronald on the phone.  He tries to help me out and after an hour tells me that he can’t get me back into the cabin I had unless he leaves the booking and gets back in.  I realize that he is going to cancel the land portion of my cruise!  I say NO, it was supposed to be a 5 hour tour.  He then tells me that I need to call Customer Solutions, I said that was who I thought I was talking to and he replies “No, this is Ronald”. Who the F is Ronald?

    Another day, another few hours on hold and i finally got a wonderful woman in Customer Solutions that actually fixed my tour and put me on the Tundra tour which is still not on their website.  I am 90% sure there will be an issue when we arrive in Denali since Princess does not show it on their website and Denali Park does not have Princess Lodge as a pickup this year (I know this since i had booked the Tundra tour directly through the park and once the lodge is open, I can verify)

    Meanwhile, I had contacted my Personal Planner and she does not answer calls, return emails and has basically fallen off the face of the earth.  The gave me a new rep which must be out in nowhere land with the last one.

    At this point, Princess is going to have to absolutely WOW me on this Alaskan cruise for me to ever book with them again and I am a stockholder to boot!

    The helpful rep had apologized for them and said too many people have recently been hired that have no idea what they are doing and passing miss information.   She indicated that by end of April, we would see a big improvement.  So far, that is not the case.  

  8. 1 hour ago, Northern Aurora said:

    While I don't know what our OP feels is a "legitimate" gold panning excursion but I suspect most, if not almost all, are "salted" with flakes of gold.  Juneau actually was a gold rush community.  And while Skagway is associated with the Klondike gold rush it was a gateway into the gold fields.  

     

    The king crab will be frozen.  But if you are in Ketchikan during the dungeness crab season we have had buckets of dungeness at Annabelle's.  Delicious.

    I see you are from Fairbanks. We will be at the Princess Lodge in August. Is it easy to find cabs/Ubers to get to restaurants and the airport?

  9. 1 hour ago, pr8hd said:

    No formal night on the four day itinerary.  Dress code is very relaxed.  Supposed to be 'smart casual' - saw plenty of ball caps, t-shirts and shorts in the MDR.  😐   Don't care about shorts, but how difficult is it to put on a collared shirt and take your hat off?

     

     

    White Party and Beach Party on second night,

     

    Tropical Party This was changed to a Mardi Gras party on our sailing as the third night fell on Fat Tuesday.

     

    Scanned all the daily planners and related stuff into a single file:  

     

    https://drive.google.com/file/d/1W41Faz_-k5nD9k7_ie0muUrFHbOeI1kR/view?usp=sharing

    Did you happen to find any in our group?

  10. On 2/7/2022 at 5:05 PM, cruisesoon said:

    I am booked with Princess and doing a post tour.  I am trying to upgrade to the Tundra Wildness Tour.  Princess presently has me booked on the Natural History Tour.  On the excursion page it said to call Princess to upgrade.  Has anyone been successful in doing this recently?  They seem to NOT have a clue about this.  I am on my 4th transfer and problem has not been solved!  Any tips to doing this?

     

    Princess is not offereing that tour this year.  I was able to book the Tundra Wilderness directly with the park.  I only did that after comfirmation from Princess that if I canceled the History tour, I would get credit for that tour.  They assured me I would. This was on February 9th and I am still waiting for my credit.  I have contacted them several times.  At the very least, they should give me on board credit.  

  11. 13 hours ago, M2ice said:

    On board Meravilgia now

     

    Reported by several sources at 700,  some say as low as 630.   Ship is extremely quiet.   80 in YC which is interesting as our bid to upgrade was no accepted.  Which after being on board is fine with me.

    Was there an elegant night on this cruise?  We board Sunday for 4 nights. 

×
×
  • Create New...

If you are already a Cruise Critic member, please log in with your existing account information or your email address and password.