mattvqa

Per this article: "Norwegian Cruise Line Holdings Ltd. — comprised of Norwegian Cruise Line (NCL), Oceania Cruises and Regent Seven Seas Cruises — plans to employ Starlink across its corporate fleet in phases. Access on Norwegian Breakaway will come first, followed by seven more ships through 2023, including Norwegian Viva, Oceania’s Vista and Regent’s Seven Seas Grandeur. "

er... yes? I dunno: I guess I mean where they are holding up a "Suites and Haven" sign in front of a separate, shorter line... so maybe "B"? I just want to know: has anyone recently got into a shorter check-on line due to their Platinum status?

I had believed this, but on my last three NCL sailings (as Platinum), that line was just for Haven & Suites (but *not* club balcony suites). When I asked about Platinum priority boarding, they said it was 'earlier in the day'. Have others recently been able to use the separate line as Platinum?

A quick Google search shows the card headings as: Orange (sea snail): "Welcome to Norwegian" Teal (sand dollar): "Welcome Back to Norwegian" Purple (seashell): "Welcome to the Good Life" Gold (starfish): "Welcome to Your Sanctuary - The Haven" So it seem like they're intended for: 1st time, 2nd+ time, suite & Haven respectively.

Thank you for the explanation: that's very helpful. I didn't recall previously having to ask, but definitely good to know now.

This was strictly for a port fee refund (explicitly stated twice in my request to NCL). fwiw: I'm currently Platinum+/Sapphire, and have previously received port fee refunds (automatically), but not on my last two sailings with NCL. On a separate note: on my last trip I also noticed that my excursion and store discounts were not being automatically applied. It took several visits to the excursion counter to get part of that fixed (and I didn't bother with trying to get the store discounts fixed).

NCL apparently no longer gives port charge refunds. I didn't get a Ponta Delgada refund (Dec2022, as mentioned by Middleager), and I received the following NCL reply for a recent (Apr2023) missed Nicaragua stop: "Please note that under the terms and conditions of our Guest Ticket Contract, Norwegian Cruise Line in its sole discretion may cancel, postpone or delay any port of call without prior notification. ... Respectfully, and in light of the above, we are not extending any form of compensation and appreciate your understanding in this regard."