Toml1234

It took about 2 weeks to receive my initial credits and 2 months to receive the travel credit

I would like to say that I have received all the credits due to me including a airfare reimbursement of $1000 that I have just received. I think Virgin went above and beyond to make things right for the cancellation of my resilient lady cruise and they deserve a little positive feedback for treating me right. I have already booked part of my credit and received and booked a code for a free 7 day mediterranean cruise at no charge in a sea terrace room. Thanks Virgin!!

We received our credit and access code. Adds up to almost $7000 in free credit. Way to step up to the table Virgin! Could not be happier with way you handled bad situation.