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jonthomas

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Posts posted by jonthomas

  1. 23 minutes ago, PhD-iva said:

    I guess what you’re telling me is that the other cruiselines are worse. 🤯

    oh Im sure other lines have misleading information as well....

     

    for us, we like everything about O, once we are on the ship...I am a fussy eater, there is always something for me,  we like the activities, dont care about entertainment, like the shuttles, like the atmosphere, although that is changing with many now coming from Celebrity and wanting to make changes to O, like louder music, etc. 

    • Like 1
  2. Its not that they dont  know, it is that they dont want to. They also know that no one will take them to task on it , legally. If we are committed to the line, then we back off once they give us something, even though that something is nothing compared to what it says in writing. 

     

    It is all about promising something, they have no intention of giving you. Very shady practices but as long as they can get away with it, it continues. Hate to speak that way about our line of choice, but it is what it is. 

    • Like 1
  3. The old info , 2020, for best price guarantee, states that after final pay, O will give you a ship board credit, based upon their discretion.

     

    So thats that. O can do as they wish, depending on who deals with it. Could not find anything updated to 2024 for this issue.

     

    So time to move on from this . 

  4. 2 hours ago, AMHuntFerry said:

    Have your TA push back. I was in the same position and received full OBC (although I disagree with that satisfying a price guarantee).

    Our TA did push back, with no result.  You were fortunate. O doesn't paint everyone with the same brush. Probably just based on the mood of the rep that is handling it on any given day.

    • Like 1
  5. We made final pay a week ago, for an Alaska cruise that is now part of the sale.

    Also the price has come down 400pp.

    O will only give us 200pp non refundable obc, even though we booked on board with best price guarantee. 

    Doesn't seem fair, but thems the breaks.

    • Like 1
  6. 9 hours ago, mnocket said:

    WOOSH!  It's not about alcohol.  

    Someone here said that on a luxury line they have so many more choices for liquor and constantly being offered more.

    I said if that is the diff between lux and premium, we won't pay for lux since liquor has no incentive for us.

    O offers us all that we need, even though now we have to pay more for SM.

  7. 3 hours ago, mnocket said:

    Talk about missing the point🙄

     

    I guess I can repeat that, talk about YOU missing my point.

    IF a luxury line is about how much you can drink, the variety, quality,  and how you are served those drinks, since we dont consume any alcohol,  then we are getting all the luxury we need by sailing a premium line , without the cost. For us it has to be about something other than liquor to pay more.

    Hope you get my point. I really cant explain it better than that.

    • Like 6
  8. is anyone booking anything today...

     

    strange to only see tropics and exotics with so many more categories to go....

     

    we also wanted to know if there is a prem econ for the TAs....

     

    the O rep said, the info for that is not loaded yet....

     

    in Canada we dont have the options for prem econ with the airlines that you do in the states...

     

    we are very limited in our choices...

    • Like 1
  9. On 4/10/2024 at 9:11 PM, slw207693 said:

    1.  Since Covid, Oceania has collected and kept the gratuities that are added to you bill.  They have guaranteed a higher salary for the employees.   You can give cash or gifts to your  individual cabin stewards, restaurant servers, bar staff, etc who you feel had provided you good service is theirs to keep.   They are not required to report it unless it’s an outrageous amount.   They are allowed to have 1 bottle of wine or 4-6 beers in their cabins.  No spirts allowed and if given any, they must turn it in to security.   
     

    2.  Yes, lovely fluffy navy blue throws are kept onboard.   You can ask pool attendants, your cabin steward or butler and they will make sure you get one.   You can put them with the used towels when you are finished with them.  

     

    not everyone will agree with you that the automatic tips are kept and used to pay salaries.

    and therefore you have to give additional tips for everything and everyone...yes if you pull out the included tips, $18 pp per day...that is a large sum added daily to your account, if you pull that out, you would certainly feel obliged to reward those that serve you well by other means....

     

    the whole idea of included gratuities ( daily deductions ) was to free you up from those envelopes and the need  to make decisions .and chase after people....awful....just done ever want to go back to that......

     

    those that still chose to do the envelopes, gifts and such really undermine the idea of included tipping...

     

    a situation comes to mind from our last cruise on the Vista in the Carib....there would be a few areas of the pool deck where it seemed that the pool attendants were gathering, flocking, mobbing, call it what you will....

     

    on closer examination why....there was a cruiser or two who were handing out bills for every glass of water that was brought, every towel etc....

     

      the staff was so busy dealing with this  ridiculous practice that it was difficult for anyone else to get attention....

     

    we also experienced on a couple of occasions, being told similar stories by the staff in the Terrace Cafe....single mother, several children back home, O paying very little, have to pay their own bills for training, etc and not being reimbursed by O....etc....we could almost predict how the stories would go...yes of course many have these situations, but the stories were very similar in a variety of ways, using the same English terms...

     

    there are those who ruin a perfectly good system of included gratuities by their seeming generosity, grandiosity....etc...it encourages a climate of competition for tips, not a climate of good service...

     

    perhaps there are many that are new to O and not sure about how to properly handle the tipping issue...

     

    and then there is the story of the lady who is supporting her butler's entire family back in India....

    • Like 2
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  10. 2 hours ago, daydreamer62 said:

    And likewise when I read a review ( about any restaurant not just Oceanias) that states the food was 'inedible' I mentally roll my eyes and pay little attention to any further complaints . I've seen the inedible' descriptor quite often on CC posts ...

     

    and you may have seen it said that way by me when describing why we no longer sail with Celebrity....for us the food in a regular balcony was no longer edible in the main dining room and often in the buffet as well...hence inedible...now we have done our 10th on O....and are mostly satisfied....

  11. We also moved stuff used to save the chairs....

     

    When the woman returned in the aft, after being gone all morning, she was livid that we had done that.  She proceeded to gather all kinds of people known to her and began shouting all kinds of insults at us. She did this the whole time we were there, about an hour and a half, till we finally left to do other things. We left by saying, it is all yours now.

    For the rest of the cruise, on the Vista, she pointed us out to others, as the low class people that took her chairs.

    Who needs this kind of behavior on a cruise.

    Wish O could do something.

    • Like 2
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