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Cruiser021421

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    Positive for Covid at check-in

    in Norwegian Cruise Line

    Posted

    55 minutes ago, victory2020 said:

    So will the NCL essential insurance cover anything if you test positive?

     

    10 minutes ago, ChiefMateJRK said:

    I bought it because it was cheap, easy and through the cruise line.  Like all fringe insurance products, I won't know what is really covered until I make a claim.

    The different policies are linked about the middle of the page
    https://www.ncl.com/freestyle-cruise/booksafe

    • Thanks 1

    Positive for Covid at check-in

    in Norwegian Cruise Line

    Posted

    4 minutes ago, graphicguy said:

    The point I have issue with, too.

     

    Jamie....due respect, but you've dealt with NCL in the past.  You know how they've "finagled" us who booked with them after the start up, at their urging, and then screwed us over.

     

    @SeaShark...you point out exactly the "wiggle room" NCL has left themselves.  Who decides what the applicable expenses are?  What are the "travel arrangements" they'll allegedly cover?  Will they fly the positive COVID passenger home if that's the way they arrived?  Will they What if NCL says that our insurance wasn't valid or didn't cover enough of the expenses in order for them to pick up the rest.  Insurance isn't even mandatory to be denied embarkation due to COVID.  What happens to those who have NO insurance?

     

    According to the CDC, if you have the qualified COVID vaccines, there is no requirement to quarantine.  But, according to NCL, if you test positive, even when vaccinated, they'll only assist if you need to quarantine.  In other words, you can test positive, even after providing a negative test within 72 hours and being fully vaccinated, and they'll deny you embarkation.  But, you do not need to quarantine, so they won't provide anything to you because there was no mandatory quarantine required.

     

    If you think about it, this is true of everyone who books with them.  NCL requires 100% COVID vaccination.  So, if positive, it's not mandatory to quarantine.  You test positive and are denied embarkation, they can say they owe you nothing.  The more I look under the covers on this, the less their policies have any real benefit to us.

    Except we already know that they are paying expenses of the people that are the subject of this original post. Washington State also has their own public health department with their own requirements. Call or email NCL with your questions. Get it in writing. That is the only way that you’ll be satisfied. No one here knows and all you want to do is pick everything apart.

    • Like 1
    • Thanks 1

    Positive for Covid at check-in

    in Norwegian Cruise Line

    Posted

    50 minutes ago, Oakman58 said:

    So as I read the FAQ, NCL doesn’t require a negative test 72 hours in advance to board the ship but just if you want them to assist with expenses related to quarantine that are not covered by insurance.

     

    I believe Carnival Cruise requires a negative test two days before the cruise on your own dollar to board their ships.

     

    I have a cruise this December and since I’m 76 years old I have every intention of getting the Covid booster shot in October. 

    You are correct. Not required but if you want them to assist with expenses, it is necessary to have. NCL tests you again just before boarding, which NCL pays for.

    Positive for Covid at check-in

    in Norwegian Cruise Line

    Posted

    20 minutes ago, justletmecruise said:

     

    I'm so glad you are all ok.

    I’m booked on the Encore October 16, Alaska cruise.  I’m confused about the Covid testing.  Will the rapid test you can take at home be accepted?

    The key is that there must be written proof meeting the following criteria.

     

     Proof of negative COVID-19 PCR or antigen test taken within 72-hours of sail date must show guest name, date of birth and date the test was taken in order to be eligible.

     

    Positive for Covid at check-in

    in Norwegian Cruise Line

    Posted · Edited by Cruiser021421

    9 hours ago, graphicguy said:

    They made the statement to “assist” with positive COVID tests because they wanted to get passengers on board to feel safe.

     

    If they didn’t want to “pay even $1”, they would have suffered fewer passengers.

     

    It’s not like they are so trustworthy they would never beg some passengers to come back to cruise with then after start up, and then cancel the cruise to schedule it again with higher fares.  Oh wait……..

    As another person said, Carnival did absolutely nothing and they were on their own. So….

    We have first hand experience posted here and NCL came through and treated them very well. So happy to hear of this first hand experience rather than pure conjecture. 

    • Like 1

    Positive for Covid at check-in

    in Norwegian Cruise Line

    Posted

    14 minutes ago, graphicguy said:

    I can see NCL telling the family of 6 who test positive they would only “assist” with their COVID related expenses instead of paying for them straight out like they would for just a couple, and point to their statement promising only to “assist”.

     

    Costs more to cover a family of 6 than a couple.

     

    I’ve dealt with NCL for too long and cruised them too many times not to look for the loopholes and question their business practices.

    Nothing says they have to pay anything at all.  I, in fact, am surprised and happy if they pay even $1. That’s why insurance was invented. 

    • Like 1

    Positive for Covid at check-in

    in Norwegian Cruise Line

    Posted

    7 minutes ago, graphicguy said:

    Why not come right out and say that…..”NCL will cover all expenses and fees related to any fully vaccinated guest if they have a positive COVID result at embarkation”?  Instead, they are being nebulous like stating they’ll “assist”.  Assisting with expenses is not the same as paying for the related expenses.  Thus, they are giving themselves wiggle room.

    Because they won’t and they already stated that you must take the 72 hour ahead of time covid test and they will only cover expenses above and beyond your insurance coverage. There is nothing “nebulous” about it.

    Positive for Covid at check-in

    in Norwegian Cruise Line

    Posted

    10 minutes ago, JamieLogical said:

     

    You can definitely drive home if testing positive at the pier or on the ship. I follow youtubers who tested positive on Carnival and were allowed to drive home when they disembarked. For better or worse, the US has no ability to enforce quarantine for COVID-positive people. You wouldn't be able to fly unless you were willing to lie, because airlines ask you if you have tested positive for COVID during check-in. But there is no law/mechanism that would prevent you from getting into your car and driving home or anywhere else you pleased.

    https://www.hhs.gov/answers/public-health-and-safety/who-has-the-authority-to-enforce-isolation-and-quarantine/index.html

    Encore 9/11

    in Norwegian Cruise Line

    Posted

    14 minutes ago, Wink87 said:

    Fabulous about Kinky boots! Sure hope Choir of Man is good to go when we board on the 25th. Which covid testing location is closest to luggage drop off? Hubby is disabled so I want the closest one. Looking forward to anything you post! I look at the bridge cam several times a day. Like like you had a little overcast but rather smooth seas today. Nice!

    Testing hasn’t been in the same two places for two weeks in a row, as of yet. You will have to wait until you get there and they will direct you to the best place for your hubby.

    COME SAIL AWAY... FINALLY! Live Review of NCL Encore Alaska 8/21-8/28

    in Norwegian Cruise Line

    Posted

    25 minutes ago, GreenValleyDogWalker said:

    Following along - just a quick question - do you HAVE to get tested right before you board ?

    We are thinking of flying into Seattle the same day we board - and already have had our Covid tests done at a CVS Pharmacy just prior to leaving home (like the day before)

    Doing that for a Caribbean cruise later (Celebrity just required the "72 hour" test results)

    Thanks

     

     

    Yes, you do. NCL requires that you have their test right before you board.

    Encore back to yellow: CDC started investigation?

    in Norwegian Cruise Line

    Posted

    7 minutes ago, nitesiren said:

    You are right. NCL should have done contact tracing on the ship. We also go the letter and we’re on deck 9 mid-ship and we saw our cabin steward 2 days and then he “disappeared”. This made us think that he may have contracted covid and thus exposed us to it. We pretty much wore our masks throughout the entire cruise except in our cabin and while drinking and eating and having been in the spa.

    That or he could have been a close contact of one of the crew with covid and was quarantined also.

    Covid test 72 hours before trip.

    in Norwegian Cruise Line

    Posted

    42 minutes ago, CruiseAddict396 said:

    I just spoke with a NCL rep, they said that a Covid test 72 hours prior to boarding is recommended but not a requirement.  They will be performing testing on all passengers prior to boarding regardless of home testing

    However, although not required, if you don’t have one and either test positive at the pier or become positive during the cruise, per NCL’s Sail Safe policy, NCL will not assist with any expenses that may be above and beyond your insurance coverage or with any expenses at all, if you do not have insurance. All outlined in the FAQs toward the bottom of the Sail Safe page.

     

    https://www.ncl.com/sail-safe

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