sdear

28 minutes ago, centurycruiser said:

Do you know which pier does the Adventure dock on Saturday for 6 day cruise?

We docked in Cozumel at the port closer to town.  

10 hours ago, suesnake2002 said:

I am so surprised at guest services. Just out and out lying. Thanks merimom for educating us all. 

And what the heck about the cruise planner, offering non-existent tours or classes. I can see canceling, for lack of participation. No communication between ship and corporate. 

Good luck with your refund. Let us know how many actual phone calls/hours to get refund. 

I actually reached the resolutions department yesterday after being on hold for only 10 minutes.  They refunded the sushi class and gave half back on the bottomless galley brunch since they told us the wrong time and we missed part of it.   I was satisfied, but they couldn't answer on why their website shows different days and times than what is really being offered on the ship.  

All in all, I felt it was handled, but they agreed guest services should have handled on board and made it right on the ship.  

Thanks everyone for all of your input !    

Following along.  New to Celebrity and still trying to figure out the rooms.  What type of room is that you are in ?  S1?   What is the actual name I would look for.

Thanks !  Have a great time !  

4 minutes ago, little britain said:

Yes correct- you have zero X points but will receive the benefits of the Elite tier.  Elite is the highest level where they offer reciprocity. Even PC are Elite on X!

PC ?  

4 hours ago, little britain said:

Not sure if you know that sailing with X will not add to your C&A points total in any way. 

And vice versa. 

So if you are diamond plus with RCI, and sail 7 nights with Celebrity, do your points start at zero with Celebrity?  (even though you get elite benefits? ) 

We just made D+, I don't think I will live long enough to see Pinnacle.  

4 hours ago, Mr Princess said:

.....but on the other hand the champagne brekkies our great! unlimited bubbles and/or bloody mary's.😁

MP.

That sounds great !  :)  

1 hour ago, Merion_Mom said:

 

 

sdear, I think that your whole cruise was clouded by your experience with the galley tour brunch and the sushi class, and I don't blame you one bit!  What an unholy mess!

 

And I have to tell you, Guest Services lied to you.  Just because you bought something through the cruise planner, it does NOT mean that they can't refund it to you on board.  I just did it with two excursions.  (I'm on the Vision right now)

 

I am surprised at your report of lots of kids, too.  They SHOULD all be in school.  (if they are school age).  

 

I  hope that you can put this behind you, and try again.  Just don't prebook the sushi class and don't do the galley brunch!  😉

And we thought the same thing about the kids.   Most were well behaved.   There were two younger boys always unattended that were terrors.  I don't know why parents think it's ok  to let them run around like crazy.  They harassed these two young cousins that were all dressed up for formal night....screaming at them " you two are dating ! ".  Literally screaming it.  I thought the little girl was going to cry.  Some man finally told them to shut up lol.  

1 hour ago, Merion_Mom said:

 

 

sdear, I think that your whole cruise was clouded by your experience with the galley tour brunch and the sushi class, and I don't blame you one bit!  What an unholy mess!

 

And I have to tell you, Guest Services lied to you.  Just because you bought something through the cruise planner, it does NOT mean that they can't refund it to you on board.  I just did it with two excursions.  (I'm on the Vision right now)

 

I am surprised at your report of lots of kids, too.  They SHOULD all be in school.  (if they are school age).  

 

I  hope that you can put this behind you, and try again.  Just don't prebook the sushi class and don't do the galley brunch!  😉

I agree...we did have a good time ….except for the time spent trying to fix the mess.   Just being on a ship is good enough for me..   I think we are done with smaller ships though...……..going big next one.   We also decided to try some new ports.   

I will try to call C& A to see if they can get my money back for the class.   

40 minutes ago, whitshel said:

With captains Club you do get a 1 category upgrade within a meta-category.  For example I just moved my cabin from a 2c (obstructed balcony) to a Concierge cabin cat 3 for $30 per person and then was upgraded to a Concierge cat 2 (from capt club) which was  $150pp difference ($1049 vs $1199) and we got an angled hump cabin (3x balcony) and 1 perk which is the drink package.  So for $1049pp we got an extra large balcony in a Concierge Cabin and a drink package.  Pretty good deal for a 7 night cruise

 

Not all 1 category upgrades are that much of a price difference but sometimes you can find them.  The best upgrades are 1b to 1a (angled balconies) or the C3 to C2

Thanks for that info !  I have been eyeing a cruise on the Edge, but I don't know a thing about their categories/classes of cabins.  I am going to wait for my last cruise on RCI to post, then I am going to give Celebrity a call and check it out.   

Just off Adventure.  JS 1334 had the USB's in the lamps, and as the other poster said, very hard to see.  

Only other plugs by desk, two of them .    

     Just got off a 6 night cruise on Adventure.  Overall, the ship is in very good shape.   We had JS 1334 and it was in great shape.   This cruise made us D+ and our 20th cruise on RCI.  

A few take aways : 

     All staff friendly and available.  Food in Windjammer and dining room was very good.   We did a 3 night dining package, so only ate in there twice.  Did Johnny Rockets for lunch one day and evening.  Stateroom attendant was fantastic. 

     We had the refreshment package.  Got it on a black Friday deal and would do it again in a heart beat.   (15/day)  .  Our coffee alone made it worthwhile.   

     We bought the Voom +Stream for 15.99/day for 2 devices , and it actually worked quite well.   We were able to text each other, and family at home, and also check in on our house cameras.  I was surprised how fast it was.  

     We did Chops two nights.  First night...wasn't that great.  The last night of the cruise it was much better.  Busy on both nights.  We did Giovanni's one night, and it was fantastic.   I highly recommend the Osso Bucco. It was great.   

     Now the "not so good".   I am a perpetual planner.   For months I read cruise critic, checked the planner, and plotted out what we would do each day onboard.  I bought the bottomless galley brunch and the sushi class from the RCI website.  The galley brunch was offered both sea days, so I opted to buy it on the first sea day, so I could do the sushi class on the last sea day.  Timing for both worked for what we had planned.   So on the first sea day,  we show up at the dining room as stated on the reservation, and they tell me there isn't a galley brunch today.   I had my receipt in hand showing the booking from the RCI website.  They said " we never do one on the first sea day".   They said we could come on the last sea day, which meant  I now had to cancel the sushi class.   Well, the only other sushi class was during the last sea day at the same time as the galley brunch..so I told them to cancel me for the sushi class.   Low and behold he says wait, we are doing a sushi class Wednesday at 530 pm and could go to that one.  I thought great !  We didn't have a set dinner that night, so I had them put me down for that one.   Wednesday the phone rings.   They cancelled the Wednesday sushi class.   grrrrrrrrrrrrrrrrrr to say the least.   I told them to make sure to refund my money.  Frustrated I went to guest services and they were totally useless.  They told me there is never a galley brunch on the first sea day etc etc, and just plan on going to the galley brunch on last sea day, and sorry about your luck on the sushi class.  They would not credit my seapass since I paid for it online, but assured me I would get a refund.  ( I am sure I will have to make 10 calls)   So Friday morning gets here and the manager of the dining room calls to apologize about the sushi class, and said he would see me at 11 at the galley brunch.   We get there at 11 prompt, and it started at 1030 !!!!!   The manager ended up giving us a private tour, which was nice, but I was over it all by this time.   The food they served at the galley brunch was very fair.   Never again .  This whole experience makes me leary to book anything online again ahead of a cruise.  It was very frustrating.   Never experienced this in the past.  

    We didn't do much at any port.  We have been to them many times, we just went for the time away and to "be on a ship".   Ship was packed.  ALOT of kids, which was surprising for early December.   The shows were just so-so, and just didn't seem to have the "wow" aspect to them anymore.  I know it's different on the bigger ships, but I really felt the quality has declined, which makes me sad.  

     I loved the ship, I love any ship, but this cruise left me a little disillusioned about RCI.   We have done the big ships, little ships, and ships in the middle.  For the first time in my cruising life I am debating trying another cruise line.  I am a prime member in Casino Royale, and I prepaid for the next cruise 🙂  I donated generously to their bottom line.  

     Overall, we had a great time because after all a cruise is a cruise !   Had the onboard plans  gone as planned, I am sure I would have left the ship feeling a bit better about it all.   It would have been nice if guest services handled things better for us.   

     If anyone has a question, please feel free to ask.  

6 minutes ago, Thorben-Hendrik said:

1-800-I am important😇

Nice

Thanks everyone for the information. 

We just made Diamond Plus on RCI, and were thinking of trying Celebrity.  From what I can find,  D+ converts to Elite on Celebrity?     Does anyone know if any casino benefits cross over to Celebrity?  I am Prime on RCI, and was curious if any benefits from Casino Royale transfer?  

Also are you eligible for their discounts at your current RCI level?  

Thanks for any info.  

On ‎12‎/‎5‎/‎2018 at 9:13 PM, rt1092 said:

Welcome to Prime. 

Remember that you also get free drinks in the casino. You may have to get the host/hostess to put a prime sticker on you card. 

"Prime " is right on your seapass card now..no need to ask for a sticker.   

31 minutes ago, Biker19 said:

How far out from the cruise?

24 hours

I just got an email stating both my royal up offers were declined.  So I guess they do let you know.  

37 minutes ago, molly361 said:

Getting people's hopes up for nothing- There are some bummed people on FB sailing this weekend who put in bids with hopes of upgrading themselves.

I am one of those.   We leave tomorrow.  An email that says " you lose" or something would be nice lol.  At least I can say I tried it,  wont do it again unless the ship is half empty.   

29 minutes ago, mk-ultra said:

Wow.  What a marketing mess.

 

If the offer is: pre-buy $2000 in regular chips and get $200 in promo chips and a stupid scratcher as a bonus, I'd be in on it.  For me, that's a no-brainer as long as that $2K is in regular (i.e. trade in anytime for cash) chips.  I'm going to play that much in two nights.  There's at least some (very small) added value there.

 

Which is why I can't imagine that's actually what they're offering.  Reading the fine print, it sounds like I'd be buying $2000 in promo chips (ugh) and getting $200 more in (ugh) promo chips as a "bonus" which would be an incredibly stupid thing to do.

 

Going to sit this one out until we've actually got some verified experiences on how this pans out.  I have a hard time believing they're doing anything that increases your value for laying out $2K up-front. 

I agree it's very confusing.  I would be willing to bet we get different stories or "rules" from different ships.  Time will tell.  

1 hour ago, mringenoldus said:

Nope - not a mistake. We are in the Aquamarine Suite on December 3. I received confirmation on the same day as I bid.

 

You sure it wasn't a confirmation of your bid?    I was under the impression they don't close the bids until 24 hours.  I also bid on our cruise Sunday, and I received a "confirmation" of my bid on the same day, but it's not the "winning bid" .   

51 minutes ago, twangster said:

 

Absolutely I believe my bids for next week are solely there in case something opens up unexpectedly.  That happens quite a bit.  When you have thousands of guests there are often cases where someone makes a last minute change of plans.   

 

Under the current cancelation policy though, there is no reason to tell Royal you need to cancel last minute.  If you can't make it in the final weeks before sailing you are better off not cancelling with Royal in case of a rare event that requires Royal to cancel or modify a cruise and offer refunds or FCC.  

 

However not everyone on a cruise is a member of, or active on CC.  It's possible someone did win a cabin today but we'll never know because they don't use CC.   

We cruise Sunday and I bid, so I should hear by tomorrow.  I will let you all know either way.   

13 minutes ago, Ourusualbeach said:

 

It’s still availsble on my Dec 23 cruise on Allure 

Still on my planner too, and we leave Sunday.  

3 minutes ago, amybk27 said:

Just received our up email this am.  We book the Harmony for winter break (popular week) Feb. 17th.  When we book Monday, and I called again yesterday to check, there was no room higher than a crown loft so that is what we booked.  We asked to be put on a waiting list for the Star loft.  Well on the up email this am, they had the Star Loft, 1300, Villa Suite, 2100, 2 Bdr Aqua 500.  I put in a bid for Star and Aqua.  What I am wondering is did they purposely not sell these rooms in hopes of making more money?  I figured we wouldn't get an royalup email as there was nothing to move up to available.   

We leave Sunday and I have been calling for weeks looking for an upgrade from our JS.   We got an email yesterday to RoyalUp to a GS, OS, or Royal Suite,  so I am wondering the same.   When I call the casino office, they show sold out.    

23 minutes ago, Ashland said:

It's doubtful I'll get a chance at this. I'm booked in a JS for my May Med/Greece (Vision) and my Oct Snowbird (Adventure) as both cruises anything above my JS is not available. Right ?

Our cruise this Saturday is supposedly sold out, but I got an email to upgrade bid today .  We are in a JS, and they offered bids on an OS, GS, or Royal suite.