I disembarked from the Rotterdam this morning. Yesterday, my wife went to guest services to see if an earring she lost had been turned in. The lady next to her came up and asked for a printed copy of her statement, and then requested that the guest services representative remove all of her crew appreciation charges. We were appalled. Is this typical? Do the rest of us end up paying more to cover these miserly types? (Sort of like costs going up at Home Depot because people steal at the self checkout, so you pay whether you are honest or a thief?)
I know that there is a very active thread about the declining quality of the cruise experience, but we have had truly excellent service on all of our HAL cruises. I have cruised with HAL for more than 20 years at this point, and that is one area that has not declined.
For the record, we gave that lady a nasty look, though we refrained from saying, "Happy Holidays to you too!" 🙂