I am presently holding a booking for SA7085 on Nieuw Statendam and since my last cruise, my wife needs a walker and will likely use a wheelchair during portions of the trip and to have it nearby in case "something happens".
Generally though she will use a small walker/rollator. So we think that an ambulatory room (those with a star on them) will work well. But it does not look like adequate grab bars around toilet and that the seat in the shower is a long ways from the shower head.
It would make a big difference if HAL could provide either another seat for the shower and/or a raised seat or commode "above" the toilet.
Does anyone know what HAL can provide or who to contact to determine this before I pay in full?
Lastly, at present she is taking TPN nightly via a port. This is an nightly I.V. nutrition program and it may extend to our cruise dates, I read that HAL want you to store refrigerated meds in the infirmary, fine, I guess that is OK since min fridge's do fail often.
We could likely just use one access to the port for the whole week, but it would be nice to know if they have medical staff capable of accessing the port. If they don't then I get to get some practice at accessing the port before we go.
EDIT: I know that I will have to contact HAL to arrange this stuff and just asked some questions of "GuestAccessibility@hollandamerica.com", looking for any even related personal experiences from HAL pax.