jmyersinri

I saw the same rumors so I sent an email to Lisa Lutoff-Perlo asking if they ($9.95 plus 18% gratuity) for everything but Continental Breakfast and the elimination of the evening buffet) were indeed true. I got a phone call the next morning from a person on her staff who confirmed that the room service charge went into effect on 1/1/2023 and was indeed true. As for the buffet she said there were reeductions also going into effect on 1/1/2023 and while the buffet was not going to be eliminated it was going to be reduced sharply. For example a small salad selection, one or at most two hot entrees and a very small amount of desserts. I did very diplomatically make my concerns known. She responded that they do look for and listen to feedback. And if there was enough pushback that they could make adjustments. If there is not negative feedback the changes will just slide through. So, those of you that are unhappy make your feelings known! The contact information is easily available by searching for it. If you are not happy you need to advocate for change!