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NorthernCouple
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Everything posted by NorthernCouple
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I think that I see peanuts (how brave of them) and dried mango. I suppose it is better than caramelized onions and olives but I don't think they are giving a good impression of luxury in the YC. I should note that there is a sign saying "Salted Chips" but then there are none...that almost feels worse...
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As someone who does planning - I feel frustrated by this. With a 'premium' product, the YC, you don't want it ever happen where a Chardonnay drinker can't get a glass of Chardonnay. With the pandemic, "just in time" supply chains aren't working out. I would expect the MSC supply officer to have a surplus of Chardonnay 'A', and arrangements to get Chardonnay 'B' and 'C' on short notice. The waiter should have grabbed a 'premium' Chardonnay not on the list (and make sure you know it). It is far more expensive for you to have reported "I couldn't get a glass of Chardonnay." IMHO, of course.
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On Meraviglia now spring break cruise
NorthernCouple replied to mscdivina2016's topic in MSC Cruises
Definitely a disconcerting report. We will be on a 7d NYC-NYC in July. I am hoping that they will improve their HR situation in the next 4 months. The resurgence back to fully booked from the pandemic may have just caught them flat footed. It takes time to recruit and train staff in any organization. The impact on the YC still seems puzzling. I presume that this is their most profitable segment. You would think that the standards in the YC should fall last. Did you notice worse failings outside the YC? Did your butler just disappear? Were you able to reach them and ask for things? Do you think that they were supplementing other areas or just too many rooms? I was hoping to ask for unpacking, ironing, and frequent Champagne by the hot tub...but seems unlikely. I worry about the supply logistics shortage. On a 3-4 day voyage, I would think that you could emergency resupply at each port. Even OC should have some extra supplies on hand. I'm somewhat reassured that other major lines are having similar issues...otherwise I would worry about a Crystal situation... -
On Meraviglia now spring break cruise
NorthernCouple replied to mscdivina2016's topic in MSC Cruises
Oh, dear. Doesn't sound like a real 'Yacht Club' experience to me. Makes me worried for our July trip. MSC seems very behind on their technology such as their app. This might prevent some of the ordering snafu's. Sounds like their supply logistics needs a real upgrade....or it is intentional cost cutting. How can you be out of bottled water? -
Glad to hear about the beers. Looking forward to that. MSC seems to have the best beer selection which they should really advertise more. This is something that they could capitalize on and differentiate themselves from other brands. It might also endear them to the North American market which has been a struggle. Ouch on the Chateau Neuf - that is also my wife's favorite. Here's hoping that they up the limit to 16$ without raising prices.
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Sure...but can you actually get a wider selection of beer in the YC lounge or do you have to go to the Anchor bar? MSC recently increased the Premium Plus pricing but as an offset supposedly the drink price limit goes up to $16. This would be a real smart move since it pisses people off to buy the top drink package and then be handed a menu with drinks just 1$ too expensive for their package.