SarahBDS

It’s a Infinity Balcony

We are in AquaClass 9306 what’s frustrating is they visited 3 times and woke us up to tell us to call if it happens again. It did o I called and explained and was just told oh there are no notes here so please explain again…. I am on holiday from managing a company and dealing with problems I did not come on a holiday to deal with problems that I am not paid to deal with!!!! I just feel like Celebrity get your act together!

We are in 9306 right now and this is most definitely still a problem. Hardly slept a wink last night. Had 3 visits already for the day. 1 maintenance man who side yes it’s a problem when the sea is rough. Housekeeping to say housekeeping manager was coming and housekeeping manager came later. As we did not sleep much in the day we were sleeping and woken by all the “visits”. The sea was calm when they visited as we were going through a quiet area between islands. The Housekeeping manager said to call at any time if it started back. When we went out in open water again and the sea had SMALL swells it started again. I called Guest services and explained and the agent said “oh she sees no notes on it so I need to explain to her again” I told her I am in holiday and I don’t want to spend my holiday dealing with this….. this is my first cruise with Celebrity and I think it will be my last. I have cruises before with Seaborne and Oceania without issue. I am taking the time to write this as I think it’s fair for future cruisers to be aware. I personally have a heart condition and I need my sleep and I explained this to them…… Not looking forward to 12 days of this

Thank you so much everyone for your kind replies. It does make it difficult to plan... I am easy but I am travelling with others so I wanted to make sure I made choices they would like. Thanks again for taking the time to answer 😊🙏

May 15th 2023

Hello, I am new to cruising with Celebrity. On the app the last 5 days of our Cruise on beyond say Venue Closed at all the specialty restaurants . Anyone have any idea why? Are they really closed?