Should have flown out Saturday to join Arvia in Barbados. Due to my partner being hospitalised we have sadly had to cancel cruise. Been trying to cancel £1000 worth of shore excursions since previous Wednesday on their website but unable to so as the facility was not available so close to the cruise - conveniently for P&O. Contacted P&O and been told that as we are cancelling cruise and it is within 48 hours we cannot claim the shore excursions back - yet had we gone ahead with cruise we would be able to cancel them on board! Had my partner been taken ill last week we could have cancelled within their timeframe - absolutely crackers! We have holiday insurance so will claim it elsewhere but buyer beware! This has taught me for all future cruises not to buy any packages be it shore excursions, drinks or restaurant deals beforehand. Sadly, this policy has left a nasty taste and I will never book a cruise with this company again.
