OK, I'm a little cheesed about this (just a little). I know pre-board dining reservations aren't a big deal, and we can probably get into the specialty restaurants once we are on board, but we will be boarding later on the embarkation day (ship is overnight in port) so I won't be able to be 'first in line' to make reservations upon boarding, so I really wanted to at least nail down our one-per-restaurant ASAP after reservations opened up today (we're DV, so I expected some prime slots would be gone). However, when logged in just a minute or two after "noon Pacific time" (9 am here in Hawaii), the reservations were still not available. The pink banner was still up, and the table options greyed-out. I even had a notification in my account stating that reservations were open, but no dice.
So, after trying a few times, refreshing the screen and logging out and back in, I got onto the online chat and asked for help. Was advised to refresh, tried that again and got kicked out of the chat. Logged in again, went through their introductory nonsense, yes I'll take your survey at the end (if we get that far), explained the whole problem AGAIN. Was advised to clear cache and cookies, so I did that. Reservations still closed. She asked if she could see my screen but at that point I was 15 minutes late for a client appointment so had to get off.
Got back on again an hour and a half later, reservations were magically open (thank heavens) but ALL reservations for our sea day were gone, ALL 2-top reservations were gone on several days and the rest had only 9:00 pm (we don't mind 8, but 9 is a little late if we have to be out early the next day). I ended up booking two reservations (1 for each restaurant) for a shared table, and am hoping we can get something better once on board or at least that the CT menu is good and the people are reasonable for what we did get. Never did end up finding out what was causing the problem, but it was obviously on their end since I did nothing and it magically got fixed. (Grrrrr....)