Kellyann

Just finished a T.A. on 5/19 and wondering when and how I will get a survey to fill out. If it doesn't come automatically, do you know who I can call without dealing with their "non" customer service dept.? I did write comments for a few outstanding employees and gave to the Guest Services staff, but I know the real impact comes from recommending them on the survey.

Tennesea, thank you for the awesome pictures. It's helping me relive our wonderful cruise.

I wonder if anyone knows the height of the waves that night. We were on deck 11 and watched the splash come across our balcony window. It was the worst night spent on a ship but we were very lucky that crossing the Atlantic was very smooth..

Thank you for your quick response. Still wondering if the casino or customer service areas accept foreign cash. Someone above once told me to "ask away" so here goes....does the Caribbean Princess have a chapel and if so, do they conduct any services?

I went to TD bank and got euros and pounds. I didn't think the rate was a bargain plus they charged a $7.50 transaction fee for each. If my ship, Caribbean Princess, can exchange US$'s to foreign currency on a transatlantic, can they exchange any leftover back to US$'s near the end of cruise? Can I use euros or pounds to gamble? To avoid taking extra US$s for gambling, can I charge the amount each day in the casino to my room and pay with credit card at the end of cruise?

I usually bring the cash I plan to gamble with but this time because I needed euros, pounds and it's a 15-day cruise, I didn't want to carry so much money. Can I charge my gambling either on table games or slot machines to my room without incurring any surcharges. Then at the end of my cruise, pay the amount with my VISA? Here's a crazy question but I'm curious. If I have leftover "foreign" money towards the last days, can I use them up to gamble? How does gambling work using the New Medallion gizmo? Hope all you gamblers win big!

My upcoming cruise is close to my 20th but my second on Princess and my last. My 1st Princess cruise was almost 20 years ago when you could talk with a person who was probably an American speaking English, someone who knew what they were doing and truly cared about customer service. Not only is Princess the worst to deal with on the phone, but their ap is horrible. And you're in for a real treat if you attempt to use Princess EZ Air. Someone suggested that Princess is losing business due to their horrible customer service and they have lost me for sure. Right now on their web site it won't accept my airline reservation for my transport from port to airport, they cancelled my dinner reservations that I made shortly after booking so to get the time I wanted. I hung up on EZAir before I booked a flight with them because I could see how they could mess that up. There is nothing Princess could do that would make me book another cruise with them. Princess should ask themselves if the cost savings using offshore "help" is worth the potential business they are losing.

I'm not sure about the availability of getting a tour at the port. We are taking a 5 hr tour visiting Vila Franca and other small villages along the south coast, then on to Furnas to see the hotsprings, lunch and finishing up with tour of Ladoa do Fogo. This is costing us 70 euros each for up to 7-8 people. I'm told there's another couple from our ship, Caribbean Princess, on this tour with us on May11. We are not allowed to post the names of tour companies but it has "Green" in the name of company.

Do cruise ships offer the ability to exchange dollars for euros or pound sterling? Traveling on a Princess ship.

We have the Plus package so how will we know when ordering drinks, that it is not covered with our package? Do I rely on bartender to tell us or should we ask each time we order? Does anyone know the $limit that goes along with Plus package drinks?

I'm looking at my receipt for 5/19/24 transfer from Southampton port to LHR and the cost is $56. I wish somebody would answer my request as to where the Princess shuttle delivers us at the airport. My American flight leaves the next day from Terminal 3. I don't have the stamina to call Princess because it may not be in their script.

I'm taking the Princess shuttle from Southampton to LHR. Has anyone taken and knows where they drop you off. We're staying in Aerotel near Terminal 3 to be close to our American Airlines departure the next day.

I always play Let It Ride both at land casinos and my past two cruises. Half the time you had to stand to wait for a seat. Don't know why you would make such a comment. I hope the $5 minimum is in effect when I board in May, 2024.

We booked transfers to Heathrow at the same time we booked our cruise. Port to LHR was $56 but I wish I knew where the shuttle drops you off. It's a huge airport. We're staying at Aerotel which is convenient to Terminal 3 for departure the next day.

Not sure if you got your answer yet; but Princess does have a shuttle from Southampton port to Heathrow. We booked it directly on their site for $56 pp. for the end of our Transatlantic on 5/19.