windango

9 hours ago, sewmor said:

I too have received the documents that have been mentioned, I am fulling out the first set of claims in the email I received from   Argo Surety.

I have started claims with my credit card company and the insurance company which I purchased travel insurance from. 

I have no idea what to do about the ballot, I don't want to hire a lawyer and I don't want to accept it. What if we simply don't return it and they don't have enough votes to continue?

 

I also must say for a company such as American Queen who have been in business for a long time they are not treating their former customers well. No response from them on emails or telephone. calls.

I hope you have better luck with your travel insurance than we have so far. They won’t do anything without a formal denial from AQV and their insurance first and we can’t even get that. We bought insurance through Allianz and they closed our claims but did say they could be reopened when the documents were received.

We filed on 3/10/24 and got the confirmation from Omni Agent Solutions but have heard nothing since. Has anyone else gotten a response? We filed a claim with Allianz as well since we had trip insurance but they won’t process our claim until we get a denial from Omni.

9 hours ago, ericosmith said:

We were on the Countess cruise on the 8th and never got one either.  When you get to the hotel you'll likely get the timeline at the checkin and there will also be an American Queen desk or two where you will do your checkin.  They'll assign you to a transfer bus based on the time you checked in,  take your picture and issue your room card.  Don't forget your vaccination cards as you will need to show those as well as your id.  

 

With all of these itinerary changes I think the office staff is just overwhelmed.  

We got an email that said they are no longer requiring guests to be vaccinated or show proof of vaccination, but we'll take our cards regardless.

Thank you for all the replies. We still haven’t gotten our Embarkation timeline (didn’t get it for the original booking either) and when I called to ask about it, I was told we wouldn’t be getting one. Our guest tickets show the old info as well and they won’t be reissued. So I guess we just show up at the Gaylord Opryland and wing it!  I kinda like to know what to expect, so some information would be nice.

We’re booked on the Nov 15-22 American Countess and since the itinerary has completely changed none of the ships’ add-on excursions are really appealing to us.  Our travel agent has given us some onboard credit that we need to use up somehow.  We don’t drink, so using it on alcohol is out! Does anyone know if we’re allowed to use it for gratuities? On our Viking river cruise it wasn’t allowed but I’m hopping AQV might be different.

2 hours ago, patca said:

We are on the May 23rd cruise from Nashville to Louisville

I would love to hear reports from this area as well.  We are in 365 and 367 in November

On 3/3/2022 at 3:49 AM, MissP22 said:

How much credit did they give you?

I feel like it was around $50

On Enchanted in December they were unable to provide the set up, so we were given a credit for it.  I think there had been supply chain issues and they had a limited number of setups to provide.

5 hours ago, Astro Flyer said:

 

The parade was back at the early seating in Cielo on Saturday night.

 

In the buffet’s drink stations they have lemonade dispensers but must request iced tea which is the opposite of my previous experiences on other Princess ships.

Is the iced tea the same syrup blend they use on other ships or is it true brewed iced tea?  

We did this tour this last August and it was definitely very memorable.  The American cemetery is beautiful, probably the most beautiful cemetary I've ever seen.  I wish the tour had been offered at the beginning of our cruise rather than the very last day before disembarkation though, but that would have required the cruise have France as the first port instead of the last and I don't know if Princess ever does that.  It was a long day and to get back and have to rush to get packed to get luggage out and eat dinner to get to bed for a very early morning made the last evening feel very rushed.  The bus ride there and back is definitely long but we felt it was worth the trip.  We did made a note to ourselves to try to pick shorter excursions the last night of the cruise in the future though.  

Is the pump soap available in every stateroom?  I too always bring my own pump soap and would love to leave that behind when we cruise on the Sky next year.

I posted this on the Private Islands board over a month ago and no one has responded, so I thought I'd try here.

I'd like some feedback on this excursion from folks who've done it.  We generally just walk around on Princess Cays and maybe shop a bit but last year we took my mom (77) on a stingray encounter in Antigua and she still talks about it.  It was packed with cruise line passengers and the snorkeling was awful but just being in the water in the middle of the ocean with the stingrays totally made her day.  Can anyone who's done the "Princess Cays Stingray Beach Encounter" comment on how it was?

Or cruise isn't until Nov 2020 but I randomly picked dates throughout 2020 and was unable to find a 2 bedroom available.  Maybe I need to all the hotel directly?  I was hoping to compare amenities and prices online. 

We were on the Crown Princess in August 2019 for a British Isles cruise and I thought the food was some of the best ever.  There were a lot more offerings that were tailored to the area we were cruising (Irish Stew, Shepards Pie, etc) and they were excellent. I ate the Irish stew several times.  Maybe the food was tailored to the demographic of the passengers on your cruise?  Or the area of world you were cruising?  We've been on many Princess cruises and while I may not have always loved everything I've tasted, I've always found many things I enjoy and we tend to eat mainly in the buffet.  

I'm also interested in a 2 bedroom suite option but am having difficulty finding one even when using the links others provided. For those who have stayed in one of these rooms, how far out did you have to book?  Do you recal the approximate rate?

We did something similar recently except our flight was out of LHR.  I was also concerned because our flight left at 12:35 and it was a weekday (Thursday) putting us in the middle of rush hour traffic.  We were assigned one of the earliest groups getting off the Crown Princess (I believe our group got off at 6:30) and we also had Princess transfers.  We did not do self disembarkation.  We were off the ship very quickly, gathered our luggage and went to the waiting buses.  Ours filled up quickly and we left around 7:15 and were at LHR by 9:00.  I'd worried we might miss our plane with all the reports of how bad traffic could be, but we were fortunate and had plenty of time to spare.  We were extra fortunate in that our plane was only about half full and our party of 3 each got a row to ourselves.  One of the best flights ever!   : )

Would like some feedback on this excursion from folks who've done it.  We generally just walk around on Princess Cays and maybe shop a bit but last year we took my mom (77) on a stingray encounter in Antigua and she still talks about it.  Can anyone who's done this excursion comment on how it was? 

It will let me search for cruises....not what I really wanted but better than nothing!

However it won't let me sign in to my booking....oh well.  It's getting better....slowly!

I've been trying all morning and just now was able to connect

I'm with Suspaul.  Our last cruise was in a room that was right around the corner from the elevators (so close you could see our doorway when you stepped off).  During the day, if we were napping we could hear the elevators announcing the deck name and number, but it was faint and not really bothersome.  What WAS bothersome were the people that would stand right in the doorway to the elevator foyer at 11:30 at night talking and laughing loudly.  In the future, I wouldn't book a room right there again.  It was certainly convenient to the elevators, but I would book a room a few steps farther down the hall in either direction if possible. 

Our British Isles cruise on the Crown last month also had the 4:30 - 6:30 time.  It worked really well for us. 

I've also tried finding that type of accommodation in Ft Lauderdale and while I find hotels that offer 2 bedroom suites, they never seem to be available. Is there some trick or do they have very limited accommodations of this type?

One our 3rd or 4th cruise we had a flower arrangement in our mini suite when we got there but it didn't say who it was from. There was no card attached and we never did find out where it came from.  It was absolutely beautiful but we ended up having to put it on our balcony after a few days as it was so fragrant it was giving both of us headaches.  I still occasionally wonder who might have sent it....we would have liked to thank them!

Here....I found this photo from a previous thread.  I believe this was tea for 2