heidikay

I was on the Legend this month.  The Breakfast menu and the brunch menu were both excellent.  They have some new things on then that I really enjoyed.  The olive oil muffin on the brunch  menu is amazing.  So happy to see avocado toast and poached eggs.  

1 minute ago, roger001 said:

I realize it can't be helped.  But at the same time, it is time for full refunds for those guests that wish to cancel.  This is not the cruise they purchased.

I don’t know about full refund but I would need at least 50%.  I am booked in two weeks and I bought a 7 meal dining package.  I intend to eat in a specialty restaurant every night. If they are closed that certainly is not the cruise I purchased. Also some better communication.  My mind is running wild with what is happening on that ship.  If I was on that ship I would be so stressed.  I take that back. I probably would need a 100 % refund because of all the stress I’d be experiencing because of not knowing why all these things are cancelled.  

7 hours ago, vikkiw said:

On the ship now. It is true. All canceled for the remainder of our voyage. We did see Burn the floor and syd norman's last night and howl at the moon Sunday, but no more this week. We got the same letter in our room tonight. 

 Is anything else cancelled?  

My son and his friends are on the January 2nd sailing.  One of his friends called NCL and was told all entertainment was shut down along with the casino and some of the restaurants.  Is anyone onboard and can verify any of this.  We are supposed to join my son and cruise the Breakaway on the 9th.  

19 hours ago, trish99 said:

We just got off the ship.  They totally mislead everyone saying they had to test everyone due to a new CDC reg.  Everyone was tested yesterday starting about 12 or 12:30 pm.  Very orderly and went fast.  We weren't aware of any positive cases until seeing the news article this morning. 

That is very disappointing. 

11 hours ago, brilliantseas said:

 

I'll take the (old) fries over the burgers any day! 

Totally agree. I love fresh cut fries.  

So happy you are sharing your cruise. I board next week. Now I know I need to get Tiramisu the first night.  How full is the ship?   Also if you get to the gym would you please post the fitness class schedule?  I’m hoping they are offering spin classes.  Thank you!  

15 hours ago, brilliantseas said:

I'm sad to report that they have changed Guy's Fries! 

 

What used to be a fresh-cut French fry is now a frozen, skin-on fry. The seasoning is the same, but the taste and texture is far inferior to a fresh cut fry. First and last Guy's Fries of the cruise. 

NOOOO.  I loved those fries.  This is horrible news.  But good news for my waistline. 

4 minutes ago, BlerkOne said:

Did you call and speak with Mauricio?

No but I might.  If I do, I'll update.  At first I was ok with it being denied because we got a $25 rate.  But now that I see others have been getting it, I'm mildly irritated.

The employee that denied me was Mauricio

here is my rejection:

IMPORTANT NOTICE REGARDING YOUR SHAREHOLDER ON BOARD CREDIT

Dear Heidi,

We are sorry to inform you that your reservation ****** doesn’t qualify for the shareholder OBC due to your reduced rate. 

Please see details below:

This benefit is available to shareholders holding a minimum of 100 shares of Carnival Corporation or Carnival plc. Employees, travel agents cruising at travel agent rates, tour conductors or anyone cruising on a reduced-rate or complimentary basis are excluded from this offer. This benefit is not transferable, cannot be exchanged for cash and, cannot be used for casino credits/charges and gratuities charged to your onboard account. Only one onboard credit per shareholder occupied stateroom.

We know that this is not the answer you were looking for and apologize for any disappointment, but we do look forward to welcoming you on board for a Funtastic cruise vacation.

If you need further detail please call us at 1 800 438 6744 EXT 70450 with your reservation number. Our staff will be glad to assist.

Best Regards,

Mauricio

Carnival Cruise Line

3655 NW 87 Avenue

Miami, FL 33178

On 10/23/2021 at 6:55 AM, Burrata said:

What about a food tour? Highly recommend this company. https://www.trubahamianfoodtours.com/

 

My husband and I did the Bites of Nassau, we really enjoyed it and our guide was great!

 

I did this a few years ago.  It is fun.  I can't remember where it started but it ends pretty close to the port .

On 11/2/2021 at 8:04 PM, pantherpaw said:

I booked under the VIFP bargain basement pricing ($25/person inside) and was approved for shareholder OBC

I don't mind not getting my onboard credit when I got a great rate like this.  But I do get irritated to see I got denied and others are getting it.   

On 5/25/2020 at 7:25 PM, heidikay said:

Thank you!  I'm trying this.  

 

 

 

Not sure if that is what made it happen but I got my refund yesterday!

Thank you!  I'm trying this.  

3 hours ago, Ombud said:

Have you tried the online support request available on the ' contact us' ----> 'customer support and information' tab? I'm not sure if you can still email your requests in but you can attach supporting documentation on the 1st screenshot  .....

 

not sure if you can do it on the 2nd example

 

I was on the Island Princess sailing 3/7/20.  With cancelled shore excursions that I had prepaid, returned port tax and more, Princess owes me over $400.  They said a check would be mailed refunding my money but I have not gotten it.  I tried calling and was told the only way to get a refund is to email but no one has responded.  What do I do?   

2 hours ago, PtownGirlz-NH said:

You can be judgemental and say what you want, but this is their business. They sent the cruise off without canceling and we missed 4 of 5 ports. Yes the weather was mostly good and we were lucky enough to have a balcony, but many were not. Just got word off $100 OBC as “good will” per person. Not enough as far as I’m concerned, since we paid more than 5k. Would have appreciated FFC to do FULL cruise itinerary again. We didn’t pay to be on floating hotel. We’ve cruised a dozen times on Princess and expected more. Communication on ship about cancellations at each port came very last minute after we lined up, got our numbers, waited in lines for temperature check, etc. Again, not what we paid for and it’s a business that will lose loyal customers if not treated right. 

I'm on the cruise and I feel Princess has done the best they could. I don't feel they owe me FCC.  We still got a 10 day cruise and we were given the option to reschedule before we boarded. I figured when we started we might just get to cruise through the locks in Panama. 

Has Grand Cayman continued to accept cruise ships?  I'm on the Island Princess and supposed to arrive 3/15.  Just wondering if we will be able to get off the ship.  We weren't permitted to get off in Panama but Costa Rica did.  Just trying to make plans for tomorrow. 

4 hours ago, dog said:

Just saw post re: Sky stopped in DR to pick up supplies in case they do not disembark here as scheduled. Did Island Princess captain mention anything about possible changes?  

No.  He announced earlier the next port Limon, Costa Rica is planned.  We will see tomorrow morning.  

6 hours ago, dog said:

Are you being compensated in any way?  I hope all stay well. Thanks for updating. 

No we are not getting additional at this time.   We got an extra $200 onboard credit   That was given for not cancelling and announced before we boarded.  Yes we have missed a port and couldn't get off in Panama.  I pretty much thought it was possible to miss ports based on the situation right now.  So I'm not expecting anything right now.  Really what could Princess have done?  It isn't there fault.  

38 minutes ago, Musky Ike said:

Well it looks as though we will not be getting on when you get back. Did the announce they 60 day shutdown onboard?

Yes the captain announced.  

Panama is not allowing any cruise ship passsengers to de ark according to the Captain of the Island Princess.  Curious if anyone knows about Limon, Costa Rica and Grand Cayman?   Those are the ports we have left. 

Panama authorities came on took all our temps before we could go on tours today.  The first tender left the ship and got sent back.  All tours cancelled.  Does anyone know if Costa Rica received cruise ships today?   We are going there tomorrow.  

I just took a tour with Jhon today.  I highly recommend.  It was not a walking tour because our group included elderly. But I'm sure he would be excellent    Highly recommend.  https://www.toursbylocals.com/amazingwalkingtouroldcitycartagenaBarbaraTiedemanx4

Also his email.   Jonakatours@gmail.com

9 hours ago, sttopmh said:

Do they wipe down the menus?

I just got a drink at the pool and they wiped the menu.  

4 hours ago, Justalone said:

Good for you. 👍
So, is the ship half full?

I think about 90%.  Room upgrades are available.  We could have gone from inside to balcony for $400.  Someone upgraded from outside to balcony for $200.  

4 hours ago, Justalone said:

No waiting in lines?   No not on this ship.  

No chair hogs?  This crowd is older.  There are plenty of chairs.  The weather has been rougher.  

 

Plenty of seats available in the theater?   The theater is smaller, filled but seats available. 

 

Everyone doing the “washy washy” routine?  Not sure in the sink before buffet 100%.  

Everyone using hand sanitizer stations? Is it being enforced by crew?  Only enforced at the buffet.  

 

Everyone covering up, and coughing into arm not in hand, when coughing?  I haven't seen much coughing  but no you are never going to get everyone to do it right   

4 hours ago, Justalone said:

Everyone maintaing recommended social distancing?   How?  We are on a cruise ship.  My cabin steward said avoid crowds, etc.   I said like in the theater?   It really isn't possible. 

 

Hope you are enjoying your cruise. Safe travels.

R