Just back from EuroDam and we preordered the distilled water. It never showed up. Asked the steward and never received it. Asked again and was told to call room service. They brought it up within 30 mins, but wanted to charge us $5.90 for it. I sent it back and said I wanted it for the price I ordered it at. Never heard back from them. Kinda aggravated at the staff for this. Went the 10 days without any water in it.