Musky Ike

6 minutes ago, voljeep said:

I'm going with the app - we bought PLUS50 - our app is showing Premier for a cruise in less than 2 months now.  the APP supersedes the travel summery, correct?

Others have said the opposite, but it would seem logical that the onboard service crew sees the listed onboard app package, but maybe not. We will see. I'm OK either way. Certainly won't do any premium desserts or fitness classes.

2 hours ago, memoak said:

If you paid $60 per day for plus then you get all the NEW items. That is the current price

Except that we paid +50 but the app still shows we have +60 package for our cruise departing in 29 days even though the travel summary shows the +50 stuff. If the app still shows the new stuff onboard maybe that is what the crew will see as well? I don't really care, as the new stuff is not worth the upgrade cost IMHO. I did order medallion shipping on the app. I took a screen shot of the app package when I ordered, in case they charge for shipping when shipped, to prove what it showed at the time of order. I also did a chat on the Princess website and they said not to worry, if charged they will refund onboard. I took a copy of that chat as well. I have a lot of time to play the game 😉. We will see.

On 9/14/2023 at 5:30 AM, cruiseagona said:

And for those of us on the January 7, 2024 Hawaii cruise, we will spend Monday January 15, 2024 in Kona. So it's not the same for each of the Hawaii cruises they are doing.

Our October 15 cruise now stops in Kona instead also. No ship tours listed yet, but I'm fine with that.

17 minutes ago, Torfamm said:

I think it’s similar to cruising. Both are far less expensive today than in the past, but we’ve given up some things in exchange. Neither are the luxuries they used to be.

I'm Ok with that. I like less expensive better. 

21 hours ago, LBCABob said:

10/08 Sapphire Vancouver to LA

Made [minimum] bid yesterday afternoon so it was accepted in just under 24 hours.

 

We will be getting on the Sapphire when you get off. Hopefully we will hear good news soon on our upgrade bid. Keep her ship shape for us 😃

9 hours ago, memoak said:

Just love eating a sandwich on my bed

Then spring for a balcony 🙄

6 minutes ago, LBCABob said:

And that is exactly what I have done to get the summary webpage that does not have any way to initiate a change/delete.  Thanks for your time, anyway.

 

Weird. I just checked mine by going in on the upgrade link on my account and it worked for me. I am also on chrome, so I don't think it is a browser issue. Hope you are right and your upgrade is in process.

1 hour ago, LBCABob said:

Placed my first ever bid yesterday afternoon and received the "We got your Princess Upgrade bid!" email as expected.

I now wish to increase my bid (since I made the minimum) and find the link in the email just displays a summary of my bid with a "Modify your offer" page title but no button or anything I can find to click on to make a change.

Same result if I go to the Princess website and enter my name and booking # in the Upgrade section (which is how I got the bid made initially).

Am I having a [Chrome] browser issue?  Does it take X hours after a bid is submitted for the "modify / cancel" function to become available?  The cruise is exactly 30 days away if that means anything.  Also, my booking was made in July through a TA who was asked to mark it "No Upgrade" since I have had problems in the past with Princess changing my cabin assignment without notice to one I did not care for.

 

It would be wishful thinking that the system is in the process of accepting my offer and my CC will be taking the hit any second now.

 

Any assistance in making a change to my bid would be greatly appreciated!

 

 

 

The "modify your offer" line in your welcome email in blue is the link. click on that.

1 hour ago, MissP22 said:

I don't understand it either as pizza is about the cheapest item to feed people aside from pasta. I don't eat pizza on the ship so I guess they losing money every time I eat in the DR or buffet.

Cheap maybe, depending on the ingredients and cooking method. Big difference between a frozen microwaved pizza and one handmade with fresh ingredients in a wood fired oven. I suspect that Alfredo's is somewhere in between but closer to the latter. 

14 minutes ago, ExploringTheGlobe said:

you can still grab items from International Cafe and bring them over.  Just a few steps away and I think better than the tapas were.

For now. Nose of the camel?

9 hours ago, cruisequeen4ever said:

I forgot to take mine off when I went swimming one time, and it still worked. I always try to remember to take it off to be safe, though.

Yup, they survive a lot better than my phone did that one time in the hot tub. 🙄

1 minute ago, Coral said:

OK - so this is new.

Yup $10 or package to have it shipped to you. The new Princess green lane access fee.

15 minutes ago, Tedferg said:

How do you get to them using the App? Does the web based App also work? I tried web app but could not find a link to Excursions.

On the phone app under Journey View there is a link for Shore excursions. I just hope this is not an attempt to put more pre-cruise tasks app only. 

36 minutes ago, Tedferg said:

I did that in Edge and get to the list of excursions for that port but then cannot bring up individual excursions. It looks like broken links.

Yes you unfortunately need to repeat the process on the "excursion details" tab as well. PITA but I was able to book excursion reservations earlier today doing that.

5 minutes ago, Thrak said:

I get around the excursion issue by Right clicking on the link and then selecting "Open link in a new tab". Stupid that I have to do so but it works fine.

Had the same issue today but this work around worked. Thanks Thrak! Agee that it is stupid that we need to.

On 8/27/2023 at 9:58 PM, wallyj said:

Princess has just ‘partnered’ with Lavazza to supply the ‘beans’. Coffee at the Buffett will now be dispensed from large Lavazza branded dispensers as shown in previous post #2.

 

IC coffee will still have a charge unless you have plus or premier pkg.

Wow, improving something without making it a package perk or upcharge? What a concept! 😃

Me too. Princess IT is almost as bad as their CS. 🤪

30 minutes ago, HiCCCs said:

Congrats!!!  I'm hoping to be able to give a Woot! Woot! if Princess smiles upon my bids for upcoming B2B October 21-28.  Enjoy the Vista Suite.  Where are you sailing???

Ours sets sail on October 15 so if they are going by sail date maybe we will hear something on our mini bid soon. We will see.

1 hour ago, skynight said:

I have no reason to believe that a phone app isn't the present & future for leisure industries. My question really is was it smart to spend development funds during a time when there was no or limited income to pay for a proper development, and no way to really test the system? Princess better get it right soon.

Not much of a choice other than to go backwards to cruise cards. It was already well into implementation. They had to try and have it ready and working well for the restart, in that they failed. 

1 hour ago, ldtr said:

Only if you do not use it again during the cruise.  I suspect if someone tries it once and the order does not arrive and they go to CS and ask for a refund and do not use it again they will probably be successful in getting a refund.  If someone uses it several times has 1 problem order and asks for a refund probably not.

Nope, I paid to have it work every time for the whole cruise 😉, not just the first order. The point is that they better pick up their game from my limited experience onboard recently, or expect a lot more unhappy cruisers at CS. Personally I prefer to go to the bar/food station myself, or order from a server, even if I have delivery included, so I don't use it much, except as an occasional fun experiment. The DW on the other hand is a regular user. $1/day/pp for our 15 day cruise is such a major benefit to the new package 🤪.

36 minutes ago, cheetosrevil said:

Probably, which is a waste of product and a waste of the servers time, therefore money. Eh, charge their onboard account if they can't have the decency to wait for their order. Or, tell them if it happens more than x number of times they will be charged.

Should be a two way street. If the order doesn't show in in 45min., or shows on the app as delivered even when we never got it (have had both happen several times). $14.99 OBC refund?

I'm old enough to qualify for the plus 60 package, just not the premier 80 yet 😄

6 minutes ago, bellebaby said:

With all the MedallionClass hype, I assumed all of the information would be on the app.  It seems like some of it is on the app, some of it is on the web site.  Lots of room for confusion and errors.

Welcome to Princess, they need lots of room for confusion and errors, they have an abundance.

7 hours ago, Steelers36 said:

Why trust the buggy App?  The bible for Princess policy is on Princess.com. 

You mean the website that shows I purchased a package I did not, as opposed to the at app witch they tout as the go to for all things when onboard and a must do for precruise planning 🤔? They have lost trust big time.

1 hour ago, villauk said:

 

Well, it certainly reads that way. Who knows what anybody is getting once onboard anymore 🤦‍♀️!

You got that right. Unfortunately it would not surprise me if they started including specialty non-alcohol drinks in the 15 limit. They have been trying to push the packages to include customers that do not consume alcohol. Sad, but  adding something that was included seems to be the way they are going.