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London-Calling

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Posts posted by London-Calling

  1. HI Andrew, thanks you for the thank you. I completely agree. Ships and cabins change temperature during a cruise, therefore the need to be able to regulate the air-con is a must.

     

    I'm sure most of Ambience's cabins have functioning air-con, but which ones don't. Its a bit like Russian roulette, it would seem.

     

    Malcolm

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  2. You need to be prepared for all weathers. It has been pretty warm in Norway, with some calm seas, the past few weeks. However, it gets cooler as you approach the North Cape. You will probably need a winter cost, hat and gloves.

     

    Enjoy!

  3. Thanks Paulatsea.

     

    To he honest I've experienced pluming, air-con issues and worn furniture on lots of older ships, such as CMV, Olsen and Thomson. Unfortunately it's not unusual. I guess that the way these lines offer some great fares, is that they do not spend a fortune on refits.

     

    In addition, sadly tables for two are rare on many ships.

     

    The Saxophone issue was dealt with.

     

    Ambassador do offer some great late fares, even on their balcony cabins.

     

    Yes I will try Ambition as soon as I have the time and money. She actual passed us, as we were going up to Norway, she was coming back. Please see video below:

     

     

     

     

     

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  4. One Year On

     

    I was fortunate to be onboard 'Ambience', the new Ambassador's cruise lines first ship, for her maiden cruise in May 2022. 

     

    My original ship review was generally positive, but highlighted some serious issues.

     

    13 months later, I have just returned from a second cruise onboard Ambience: a 17-night cruise to Norway’s North Cape and Spitzbergen.

    It was an excellent itinerary of eight ports of call and eight days at sea, in between. Below are my opinions about the onboard experience, one year on.

     

    June/July 2023: Ambience Cruise Review - HERE

     

     

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  5. On 5/8/2022 at 6:31 AM, tim_london0 said:

    So what are these samples then?

     

    The normal everyday dinner?

    The formal dinner?

    Random samples of individual dishes just presented as a single menu 

    or an actual single menu?

     

    Personally, it all looks rather fussy to me and I just abhor having a set meal with zero choice.

     

     

    Evening formal means in the main dining room.

  6. The new Ambassador Cruise Line’s first ship “Ambience”, set sail on her maiden voyage from Tilbury to Hamburg, Germany, on the Wednesday 20th April and returned today.

    Ambassador is the first new British cruise line to be launched for a decade.

     

    The maiden cruise had already been rescheduled from the 6th April, due to “supply chain problems” (fuel not being available at the Croatia dock, where the ship was being re-fitted).

      I was fortunate enough to be on-board, along with Ambassador’s CEO Christian Verhounig and other senior Directors/Managers.

     

    Experienced cruisers on-board (and most were) expected some teething problems from a maiden voyage. However, some passengers experienced bigger issues than they bargained for.

     

    Everyone that I spoke to was impressed with the range and quality of public rooms. The main restaurant’s food and service got better after day one and reached a very good standard. However the buffet was good from the very outset.  The various forms of on-board entertainment were also very good.

     

    However, the issues were:

     

    • The embarkation computer system, went down during boarding, causing some delays.
    • A large number of cabins lost all hot water and had freezing air-conditioning, that could not be stopped, for at least a day and evening. (I needed extra blankets and a woolly hat to sleep).
    • Alternatively, some cabins were far too hot, which also could not be adjusted by the passengers.
    • Several cabins became flooded.
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    One passenger complained to me about a very rattly cabin ceiling. They had to be moved twice.

     

    Some resurfacing work and maintenance was taking place on the pool deck and in other parts of the ship. The deck crew appeared to be working around the clock on this.   I heard very loud drilling at 4.00am one morning. Brand colours were being painted to deck metal.

     

    The reception desk struggled at times, to cope with passengers’ complaints or needs for information.

     

    One passenger said to me: “This ship needed to stay in the dockyard for a few weeks more”

     

    However, some of the issues were successfully resolved before we disembarked. I’m sure that all the others issues will also be resolved, in the coming weeks.

     

    I think most passengers left the ship, feeling very positive about this new cruise line and ship. In fact many made repeat bookings whilst on-board.

     

     

     

     

     

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