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Jeni99

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Posts posted by Jeni99

  1. On 1/5/2022 at 8:42 PM, bowlinmoe said:

    I've been trying to get through Carnival for several days (many hours on hold) with no luck. We have cruise deposit that we would like to change to a different cruise and they keep saying we need to talk yo the casino department due to the promo used but every time we ate transfered to them, they never pick up.

    I'm at my wits end. Tempted to just cancel and let Carnival keep my $200...in exchange for never cruising with them again.

    It's ridiculous. 

    try this number 1-888-672-2582

    • Like 1
  2. 1 minute ago, wesorbeth said:

    Doesn't accept my payment.  I was on hold with the Funshop for 30 minutes last night.  They said they know their is an issue with the website.  I asked to purchase over the phone and they said I could but I would not receive the discounted offer, ONLINE purchases only.  

     

     

    I also was on hold, and told could not purchase over the phone because they ask for three digit security code for Cheers and because its a recorded line I cant buy over the phone..... so strange... maybe its a gimic lol! 

    • Like 1
  3. Hi! I have taken my autistic son on a few cruises! They did age him down in the kids club for me. May I also suggest, call the special needs department ahead of time. They are AMAZING! They met us as the port and walked us through the lines to get on the ship so was not overwhelming for my son. They had a special alarm go off when he went to get off the ship to make sure was with us. He received such VIP service on all the cruises. He never had to go to the drills if he was overwhelmed, someone talked him through it. He got a card from the captain once. I love Carnival for this reason... how they treated my son 🙂 He is 18 now and we are going on a NYE cruise this year and I have no fear he will have fun! 

    • Like 1
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